I complaint to the FOS in March 2016. In August, after coming into possession of new evidence, I complained again. The FOS found against me in the first complaint and refused to investigate my second complaint, which they said was the same as the March complaint. The final decision was on 27 September 2016. I was given until 27 October to accept or decline their decision. I declined to accept.
The ombudsman's final decision says "I can decide not to look at a complaint and dismiss it without considering the merits, if we've previously considered the issue- unless new evidence has been provided that's likely to affect the outcome". The new evidence was that the insurance company had manipulated an expert report by withholding significant evidence.
Am I too late for a Judicial Review application?
The ombudsman's final decision says "I can decide not to look at a complaint and dismiss it without considering the merits, if we've previously considered the issue- unless new evidence has been provided that's likely to affect the outcome". The new evidence was that the insurance company had manipulated an expert report by withholding significant evidence.
Am I too late for a Judicial Review application?
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