My daughers wedding nightmare. Please advise.

[mystery1]

Re: My daughers wedding nightmare. Please advise.

Hi all,

The contract doesn't mention times when the marquee needs to be put up or taken down.

Originally my daughter had a meeting with the marquee company, the owner and herself. The owner said that they could erect the marquee on Thursday prior to the wedding. And they stipulated that they wanted the marquee taken down on Tuesday (the marquee company had originally said they would dismantle it on Monday but the owners said that Monday was their day off so could they make it Tuesday). So that was the original plan.

Dear Sir/Madam,

RE wedding a & b on someday xxth month 2015

As you are aware we had a meeting on xxxx between yourself, marquee contractor and ourselves at which time it was agreed that the marquee would be constructed on xxx and removed on xxxx. At this point there was no mention of any special requirements for construction or removal other than you wanted Monday off and for removal on the Tuesday.

During a phone call on xxx you pointed out that we could not erect the marquee we ordered as the ground was protected and we could not "dig". We spent £2000 to keep you happy with this late and new condition.

Since then, on xxx, you have asked us to remove the marquee earlier as you have booked another event. We have tried to accommodate you but you do not want us early on Sunday and in that event we would have to remove the decor from inside after the wedding before the marquee company arrived in the morning anyway.

I write to advise you that we will be sticking to the agreed timetable and will be removing the marquee as planned on Tuesday xxx. To avoid damage and losses i ask that you do not attempt to remove anything yourself.

I also note that any further losses occurred due to your unreasonable behaviour will be claimed from yourselves and that if the marriage licence had been transferable we would have moved to another venue and held yourselves liable for any costs.

It is regrettable that you have soured the wedding preparations in this manner and we would ask that you desist so that there can be less stress ahead of what should have been a wonderful occasion.

Yours etc



Play hardball now as being nice/soft isn't working.

M1

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

I did think about the "to hell with the consequences" approach but they want to see a signed contract with the marquee supplier stating it will be off their property by Sunday morning BEFORE they will allow them to erect it.
[MENTION=5354]mystery1[/MENTION], thank you for taking the time to pen the letter but I suspect that letter would just be met with them cancelling the wedding. They could even just say there's an infestation or some other excuse so as to not hold the event. They would just return the deposit and we would be up the kyber without an oar! :-)

[Amethyst]

Re: My daughers wedding nightmare. Please advise.

The agreement, that you relied upon when you booked and paid for the venue, AND everything else attached to the wedding, stands and if they wish to make changes at this late stage they should be compensating you. The Marquee company were involved in the initial meeting where timings were agreed so will be able to back your daughter up if it comes to any legal action.

If you do decide to go elsewhere then I would say you have a good case for suing for a full refund plus compensation from the venue for breach of contract.

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

Thanks for the advice Amethyst. It's much appreciated.

My daughter is seeking advice from a solicitor this afternoon so I will see what he says.

:-)

[Amethyst]

Re: My daughers wedding nightmare. Please advise.

And when this is all over and your daughter has had a wonderful day - come back and tell us the name of this ''venue''.

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

You can count on that. I'll keep you all informed on what's happening and how things go. I'll certainly be telling the world the name of this venue when this is all over!!! :-)

[mystery1]

Re: My daughers wedding nightmare. Please advise.

Have you contacted the registry office about a change to see if it's possible ? (it must be possible e.g. a building is closed due to emergency of some sort ?)

M1

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

Hi mystery, we did contact them and they said it couldn't be changed?

We have managed to get another venue for the reception so the marquee is being put up there. The caterers are happy to move as well and the only cost we've incurred is extra money to pay for buses to transport guests from the ceremony to the reception.

Hopefully now the rest of the wedding will go without a hitch.

When it's all done and dusted then we will write to the venue owner and ask them to reimburse us for costs incurred.

Fingers crossed there'll be no more drama. Thank you all once again for your advice and help with this :-)

[Tools]

Re: My daughers wedding nightmare. Please advise.

I hope your daughter and all the families have a great day, pass on our best wishes.

Time to name & shame the original venue?

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

.... After the day :-)

[Amethyst]

Re: My daughers wedding nightmare. Please advise.

that's great news... well done to you and your daughter for getting it sorted so quickly, have a wonderful day and try and forget about the problems you've had until the day is over... then give them hell xx

[PAWS]

Re: My daughers wedding nightmare. Please advise.

Excellent news – taking them to task and naming and shaming later will be the ‘Icing on the Cake’:lol:
Sorry couldn’t resist that one!

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

Ha ha! That's terrible PAWS! :-)

Thanks Amethyst, hopefully the only thing we have to worry about now is the weather... :-)

[Captain Haddock]

Re: My daughers wedding nightmare. Please advise.

This venue wouldn't happen to be in the Lothians in Scotland, would it, Johnnyt?

As Amethyst stated, the venue might have had a better offer and she is more than likely correct. I work in the events industry and have heard of this happening numerous times (even to my own wedding day!!) whereby the venue gets BIG money thrown at it to the detriment of anything happening beforehand. The venue will know exactly how long it takes to erect and dismantle marquees and to ask that it be done immediately after the celebrations means there's something else afoot and they're hoping you'll up sticks and find somewhere else. Which is what has happened.

I would not let them away with any deposit you handed to them and I certainly would make sure you pass around your experience to all who will listen. Be careful about badmouthing them on TripAdvisor and its ilk for venue/hotel owners can suddenly turn litigious when faced with bad reviews.

Hope all goes well.

[johnnyt]

Re: My daughers wedding nightmare. Please advise.

Thanks for the advice Capt. we are currently pursuing the venue via a solicitor but it's not in Lothians, it's in Fife.

Hopefully we'll get a positive outcome. We are trying to claim back the cost of nighttime invites (as the reception had to be moved) and also the buses that we needed to lay on to transport guests to the new venue.

Will see how it goes.

Thanks again :-)