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Hi
I sold my freelander on the 21st of september 2012. As I am disabled the class had to be changed to private in order for the new owner, who is a friend of mine to get tax on it. She was fine with this as could park it on her drive, until she received the new log book. I sent the Log book First Class post and gave the other half to my friend.
Couple of weeks later, she still hadnt had the logbook, so she rang DVLA who told her that sometimes they can take up to 6 weeks to come to them, but if she was desperate to tax the car she could take all the documents to the Bristol office, so the class could be changed and get her tax. She decided as she was only using the car to pull a trailer for her horse, she wasnt too worried, as they were still in the process of buying the trailer, so she decided to wait. So 6 weeks went by, and still no log book. So off she went to Bristol to do it all there.
I then received a notice to confirm that the car ownership had changed details. So I rang the department and spoke to a lovely chap there, who told me not to worry, that logbooks often go astray, and all I had to do was write on the back of the letter, explaining that I had sent the logbook in, and I had sold the car to my friend. He even told me the wording to use.
So again, I sent this letter off first class post, and thought nothing of it. Then on the 5th Jan I got a letter notifying me they were fining me for not notifying them, and that I could appeal this on the back of the letter. I rang them up, and they have no record of the second letter that I sent in November!! Plus this letter they sent me was dated the 14th December and I didnt receive it until 5th JAnuary asking me to pay the fine by the 7th!!
In hindsight I should have sent both recorded delivery but I didn't. I just posted them First Class post.
I just wondered where I stand with this, cos to me the only real way to ensure they got it, was to deliver it by hand, which is ridiculous! I have just sent the letter back appealing the decision, based on above, sent recorded, seem as tho they keep losing all my correspondence. tut.
Is the onus on them to prove I didnt post it, or do I have to suck it up and pay, even though I informed them twice.
Thanks for your help.
I sold my freelander on the 21st of september 2012. As I am disabled the class had to be changed to private in order for the new owner, who is a friend of mine to get tax on it. She was fine with this as could park it on her drive, until she received the new log book. I sent the Log book First Class post and gave the other half to my friend.
Couple of weeks later, she still hadnt had the logbook, so she rang DVLA who told her that sometimes they can take up to 6 weeks to come to them, but if she was desperate to tax the car she could take all the documents to the Bristol office, so the class could be changed and get her tax. She decided as she was only using the car to pull a trailer for her horse, she wasnt too worried, as they were still in the process of buying the trailer, so she decided to wait. So 6 weeks went by, and still no log book. So off she went to Bristol to do it all there.
I then received a notice to confirm that the car ownership had changed details. So I rang the department and spoke to a lovely chap there, who told me not to worry, that logbooks often go astray, and all I had to do was write on the back of the letter, explaining that I had sent the logbook in, and I had sold the car to my friend. He even told me the wording to use.
So again, I sent this letter off first class post, and thought nothing of it. Then on the 5th Jan I got a letter notifying me they were fining me for not notifying them, and that I could appeal this on the back of the letter. I rang them up, and they have no record of the second letter that I sent in November!! Plus this letter they sent me was dated the 14th December and I didnt receive it until 5th JAnuary asking me to pay the fine by the 7th!!
In hindsight I should have sent both recorded delivery but I didn't. I just posted them First Class post.
I just wondered where I stand with this, cos to me the only real way to ensure they got it, was to deliver it by hand, which is ridiculous! I have just sent the letter back appealing the decision, based on above, sent recorded, seem as tho they keep losing all my correspondence. tut.
Is the onus on them to prove I didnt post it, or do I have to suck it up and pay, even though I informed them twice.
Thanks for your help.
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