I hope that someone can help. We were being sued by a third party. They had obtained a consent order sometime ago through the court, it was agreed that the debt would be paid by instalments over a period of time.
Some payments were subsequently made but due to illness this fell in arrear and after a while, when no further payments had been made the Solicitors wrote enquiring as to the situation. Aster having submitted to them medical evidence they suggested one of two options either to agree future proposals or for them to receive consent to a legal charge over the property. At that point they stated that if they did not hear from us they would obtain judgement through the court. We subsequently told them that the legal charge option should be used and that they should arrange for a statement of account to be forwarded ASAP.
It went very quiet for about a month and then we received the statement of account directly from their client. A short while after that we were horrified to receive in the post the courts notication that Judgement had been obtained for both of us.
In short after having spoken to the Solicitors following this it took several phone calls and patience when they eventually found out file and said that they could not understand why our letter afirming to the legal charge had been over looked. It was agreed during that telephone conversation that they would arrange for the Judgements to be withdrawn and the papers were being reffered to a colleague for the preparation of a legal charge.
We subsequently wrote to the Solicitors referring them to the telephone conversation and we told them that not only did we receive an incorrect statement but that it was in order for them to prepare a legal charge once that we received their confirmation that the Judgements had been withdrawn. Subsequenly, the solicitors wrote saying that there was little or no point in proceeding with a legal charge now that Judgement had been obtained. They said that the legal charge can only be obtained with our consent and this will not happen as their client is not agreeable to bear the cost involved or withdraw the judgements whilst the debt remains outstanding. They continue to say that they would now proceed to enforce their clients Judgements with a charging order against the property which is a different process but the outcome is the same.
We subsequently wrote setting out all the facts, explaining that they were incorrect in how they dealt with this letter and we explained it as a history of events ovber the recent months. We told them that if we did not receive a satisfactory remedy to this situation that we would 1) refer this matter to the Law Socity as a complaint 2) enforce a claim through their Professional Indemnity Policy due to their negligence and that 3) we would write to the court placing this letter and recent previous correspondence on court record so that the court is aware of the situation and we allowed them until today to respond.
They have responded to day and informed us through their complaints partner that they are investigating the matter and will revert to us by Nov 14th and that during this time they will not proceed with any action.
What further options are open to us and should we decide to claim under their Professional Indemnity Insurance is there a set letter we can use or indeed how can we deal with all of this in view of their breaches.
Any help or advice would be gratefully received.
Ds
Some payments were subsequently made but due to illness this fell in arrear and after a while, when no further payments had been made the Solicitors wrote enquiring as to the situation. Aster having submitted to them medical evidence they suggested one of two options either to agree future proposals or for them to receive consent to a legal charge over the property. At that point they stated that if they did not hear from us they would obtain judgement through the court. We subsequently told them that the legal charge option should be used and that they should arrange for a statement of account to be forwarded ASAP.
It went very quiet for about a month and then we received the statement of account directly from their client. A short while after that we were horrified to receive in the post the courts notication that Judgement had been obtained for both of us.
In short after having spoken to the Solicitors following this it took several phone calls and patience when they eventually found out file and said that they could not understand why our letter afirming to the legal charge had been over looked. It was agreed during that telephone conversation that they would arrange for the Judgements to be withdrawn and the papers were being reffered to a colleague for the preparation of a legal charge.
We subsequently wrote to the Solicitors referring them to the telephone conversation and we told them that not only did we receive an incorrect statement but that it was in order for them to prepare a legal charge once that we received their confirmation that the Judgements had been withdrawn. Subsequenly, the solicitors wrote saying that there was little or no point in proceeding with a legal charge now that Judgement had been obtained. They said that the legal charge can only be obtained with our consent and this will not happen as their client is not agreeable to bear the cost involved or withdraw the judgements whilst the debt remains outstanding. They continue to say that they would now proceed to enforce their clients Judgements with a charging order against the property which is a different process but the outcome is the same.
We subsequently wrote setting out all the facts, explaining that they were incorrect in how they dealt with this letter and we explained it as a history of events ovber the recent months. We told them that if we did not receive a satisfactory remedy to this situation that we would 1) refer this matter to the Law Socity as a complaint 2) enforce a claim through their Professional Indemnity Policy due to their negligence and that 3) we would write to the court placing this letter and recent previous correspondence on court record so that the court is aware of the situation and we allowed them until today to respond.
They have responded to day and informed us through their complaints partner that they are investigating the matter and will revert to us by Nov 14th and that during this time they will not proceed with any action.
What further options are open to us and should we decide to claim under their Professional Indemnity Insurance is there a set letter we can use or indeed how can we deal with all of this in view of their breaches.
Any help or advice would be gratefully received.
Ds
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