Re: Public Liability Insurance claim
I have today received the following letter from AXA.
“We refer to the above incident which rests with our letter to you 16 December 2008.
The time restraints provided to our insured have now expired without any contact from them. You will appreciate that for us to consider any liability claim our policyholder needs to comply with a number of conditions set out under the terms of their policy with us.
In the absence of any contact with us, we can only assume that they do not require our assistance and so we are now closing our file of papers.
If you have any queries, please contact us on the above telephone number. To enable us to respond to your enquiry more quickly, please quote our reference as above”.
From the wording I must assume that they did indeed have Public Liability Insurance in force at the time of the incident, otherwise AXA would have said something along the lines of them having no interest in the incident. Also their clients have ignored every bit of correspondence from me and the court, and probably from every other person who is owed money, so they are certainly not interested in a letter from AXA, yet AXA think that their clients are going to settle the claim themselves, dream on.
I intend to pursue this further with both the Insurance Ombudsman & the FSA as regulators. Why should any business or individual who has public liability insurance be able to get away with not having to honour an insurance claim just because they don't respond to letters from their insurance company, and why are AXA so adamant that they with not even consider my claim without their clients comunicating with them?
This sets a president as far as I can see, where if all public liability claims were ignored by the insured then no insurance companies would have to pay out!!
All comments or advise would be appreciated
Cheers
Derek
I have today received the following letter from AXA.
“We refer to the above incident which rests with our letter to you 16 December 2008.
The time restraints provided to our insured have now expired without any contact from them. You will appreciate that for us to consider any liability claim our policyholder needs to comply with a number of conditions set out under the terms of their policy with us.
In the absence of any contact with us, we can only assume that they do not require our assistance and so we are now closing our file of papers.
If you have any queries, please contact us on the above telephone number. To enable us to respond to your enquiry more quickly, please quote our reference as above”.
From the wording I must assume that they did indeed have Public Liability Insurance in force at the time of the incident, otherwise AXA would have said something along the lines of them having no interest in the incident. Also their clients have ignored every bit of correspondence from me and the court, and probably from every other person who is owed money, so they are certainly not interested in a letter from AXA, yet AXA think that their clients are going to settle the claim themselves, dream on.
I intend to pursue this further with both the Insurance Ombudsman & the FSA as regulators. Why should any business or individual who has public liability insurance be able to get away with not having to honour an insurance claim just because they don't respond to letters from their insurance company, and why are AXA so adamant that they with not even consider my claim without their clients comunicating with them?
This sets a president as far as I can see, where if all public liability claims were ignored by the insured then no insurance companies would have to pay out!!
All comments or advise would be appreciated
Cheers
Derek
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