Advice regarding social services failings

[Bluegem12]

Good afternoon
Hope everyone is well
Thank you for accepting me on to this forum
I'm doing a post for a family member


I'm hoping this is posted on the right page
When she was 8 she was on child protection
During that time she confided in a social worker that she was being sexually abused
Being so young she assumed social services would do what they could to help her
But as time went on and she was taken off child protection and started to live a somewhat normal life
She always wondered why the police or her parents didn't speak with her
After many years of living with this trauma
Social services handed her social records over to her ex husband
Very silly move
She did sue them and was compensated for the data breach
But once she got her records back off him
She saw that social services didn't even make a big deal of it and basically made it sound like she was just touched
When showing her records to her parents they were shocked they was never made aware of her abuse by them
Police or school wasn't even informed

She is still recovering and receiving help
But her family support worker as helped her do a complaint about how she was failed
Her support worker is giving her so much hope on how not only will she justice or answers as to why it was never taken seriously but also told her she will most likely be compensated for this

But now she had done this complaint she feels like nothing will be done due to it being so long ago
And they will probably tell her that too much time as passed and she should of done the justice side her self
She is full of more doubt now she is going on this journey
Than she was before she started this journey for answers and justice
Can someone give her some hope that this complaint will be taken seriously
I just feel she has been failed so much by so many
And its time she got answers for all these failings

Thank you

[dslippy]

The limitation rules differ when the person involved was a child.
She should not give up. She should find a personal injury lawyer who can take a full statement and advise directly on whether she might still have a claim. She might and might not.
It should not cost her anything and will provide a definitive answer.