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Legal right to CSA reimbursement?

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  • Legal right to CSA reimbursement?

    Hi I wonder if someone can help/advise me?
    I recently discovered that my 19 year old son for whom I was paying 'child' maintenance, was in fact working. I had it confirmed by his employer that he had been working in full time paid employment for at least 3 months. I was paying in good faith as I had been told by the PWC that my son was on a 2 year college course. In fact as I have since discovered, he only attended for one year!

    Due to a breakdown in the relationship with my children (thanks wholly to their mother poisoning their minds), I have not had regular contact with them for some time and in any case they would not divulge any information so I was unable to determine their situation.

    I have contacted the CSA on several occasions in the past and asked them specifically to ask how I will know when to stop paying.
    They told me that when Child Benefit was no longer payable it would 'flag up' on their system and I would be informed.

    I then discovered, to my absolute disgust, that my son was in fact working and not at college, and that the PWC was still receiving my payments (which I had been told I must pay as per their yearly schedule).
    I contacted the CSA and they said they would have to "perform a Child Benefit check to see if CB was still payable".

    I was then contacted shortly afterwards and told that the CB had not been claimed since 09/12 although I had been paying the maintainence until recently.

    It was indicated that once their "reimbursements team" had discounted any possible arrears I may get a refund but they couldnt say for definite although I should do as it was clearly an overpayment.

    However, I have since been contacted by a member of the afore mentioned reimbursements team with an obvious disregard for my predicament, and a seemingly sympathetic approach to the PWC!
    This person has said that it would be "unfair" to take back all of these payments from the PWC (parent/person with care) and that they were not legally obliged to reimburse me as it "wasnt their (the CSA's) fault"!
    Well it certainly wasn't mine! In my opinion, the PWC knew she wasn't entitled to the money, but kept quiet while it was still coming!
    I explained that it was unreasonable to expect me to know my ex's (PWC's) situation having no contact with her, nor did I expect she would have come out and told me when she knew her money would stop.

    It is clearly deceit on her part and I have clearly overpaid. As the CSA clearly stated in their letter, my obligation ended in September 12.

    The person from the 'reimbursements team' said that they might not 'be able to' recover the money from the PWC and then it would 'come out of the public purse' and that would not be fair! They said it is both parents responsibility to inform them of a change in circumstances and even suggested I may only get 50% of my money refunded on that basis! How am I supposed to have access to information regarding what my ex claims or doesnt claim?

    I have read through the Child Support Act 1991 as ammended and all I can see is a brief entry as Section 41b, which states that the secretary of state has the right to seek reimbursement from the PWC for overpayments where it is not possible to balance the account through future payment reductions or something of the sort. Obviously as my case is ended they cannot adjust my payments to refund me.

    Does anyone know the law with regard to my right to a refund?

    Is the PWC legally required to inform the CSA when the 'child' leaves further education or begins work?

    Are they just trying to retain the funds in order to receive some sort of reward?

    What should I do next?

    I am aware that the representative of the CSA reimbursement team seems keen to contact me by telephone (despite the fact that they introduce themselves as being from the DWP and not the CSA directly!).

    However, I do not believe they are being entirely honest with me and I do not trust them. I am unable to record my conversations with them so I would prefer them to correspond in writing.

    The last thing I was told was they they would have to trawl through all my assessments, make sure they did them correctly and rule out any possible arrears.

    Despite this my last schedule/statement clearly states an arrears balance of nil. It wouldnt surprise me if they find some arrears to offset the amount they owe me.

    Any advice greatly appreciated.

    Thanks,

    Redletter.:help:
    Redletter.


    I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

    "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).
    Tags: None

  • #2
    Re: Legal right to CSA reimbursement?

    Hi Redletter and welcome to Legal Beagles.

    The DWP and CSA are well-known for their errors and what can only be described as total BS. From what you have said, I am wondering whether this should be referred to the Parliamentary Ombudsman. However, you, as an individual, cannot approach the PO directly and any approach has to be done through your MP, who can provide you with the necessary information and forms.

    In the first instance, it might be a good idea to contact your MP for assistance as they will be in a position to make representations to the appropriate Secretary of State or Minister of State on your behalf if this becomes necessary.
    Life is a journey on which we all travel, sometimes together, but never alone.

    Comment


    • #3
      Re: Legal right to CSA reimbursement?

      Thanks bluebottle and thanks for the welcome (back). It has been a while since I last posted!
      I have heard this mentioned before although I would need to find out who my MP is. Are you (or anyone who happens to be reading this) able to confirm that I have a legal right to a refund?

      Thanks,
      Redletter.


      I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

      "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

      Comment


      • #4
        Re: Legal right to CSA reimbursement?

        With regard to whether you are entitled to a refund, the answer is "not without ploughing through the relevant legislation." Remember that the DWP and CSA have "form" for being economical with the actualities. As for finding out who your local MP is, use this link http://www.writetothem.com/ put your postcode into the box and this will tell you who your MP and local councillors are, as well as their contact details.

        From the experience you have had with the CSA, your MP's assistance would, IMHO, be a good idea and, if the matter has to be referred to the Parliamentary Ombudsman, your MP will already be familiar with your case.
        Life is a journey on which we all travel, sometimes together, but never alone.

        Comment


        • #5
          Re: Legal right to CSA reimbursement?

          Thank you I would just like to add the following for comments/advice.

          When I contacted the CSA initially it was because my son had on his Facebook status that he was "working at xyz Ltd as a ***** worker".
          This was what alerted me to the fact he had left college in the first place.
          The Child Benefit confirmed to the CSA that CB had ceased last September.

          In June his employer confirmed (verbally) that he had worked there "full time for about 3 months"

          When the CSA wrote to me they said that my ex has told them that my son "has not worked but for a temporary, part time job in March"

          I know this to be a blatant lie as per the confirmation from his employer, but the CSA believe my ex!

          The CSA are now saying that "As (my son) has not worked and is not (according to ex) claiming benefits, and is under 20 years old Mrs (Ex) is still financially responsible for him and as such they do not consider it appropriate to refund (me)."

          They also quoted "Child Support Act Section 41b(2) states that the secretary of state may make make payment of reimbursement of overpayments as he deems appropriate"

          As far as I can see this seems to only apply to voluntary payments.

          The CSA/DWP are claiming that "the overpayment occured because (I) continued to make payments after the case was closed.

          However, they only contacted me to say that the case was closed in June of this year! They said in the letter that my liability had ended in September 12 but even after that I got another schedule telling me to make payments in July, Aug, Sept 13! They later told me to ignore this as it "had been generated automatically because the case had not been closed down pending their investigation into the 'refund'!!!
          Redletter.


          I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

          "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

          Comment


          • #6
            Re: Legal right to CSA reimbursement?

            I cannot consider any of my payments to be 'voluntary' as I was paying because I was told to pay as per their schedule and I was led to believe if I stopped paying I could go to prison or have my passport or driving license taken.
            In my eyes I paid as I had no alternative and my ex is the one who knew she shouldnt be getting the money so it is her lies that have led to the overpayment.
            Redletter.


            I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

            "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

            Comment


            • #7
              Re: Legal right to CSA reimbursement?

              I would definitely get your local MP involved as they can bend the appropriate Secretary or Minister of State's ear about this. Additionally, an MP's communications to a SoS or MoS are very unlikely to be intercepted by a civil servant.
              Life is a journey on which we all travel, sometimes together, but never alone.

              Comment


              • #8
                Re: Legal right to CSA reimbursement?

                Thank you. I will try and put a letter to my MP. Should I give a case history or just keep to the facts ie overpayment from _ to _ etc?
                I tend to waffle!lol
                Redletter.


                I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

                "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

                Comment


                • #9
                  Re: Legal right to CSA reimbursement?

                  When communicating with an MP on something like this, it is advisable to give a concise history of the case in chronological order so that the MP is familiar with the background and your reasons for seeking their assistance. It will also help the SoS or MoS to whom the matter is referred to understand the case.
                  Life is a journey on which we all travel, sometimes together, but never alone.

                  Comment


                  • #10
                    Re: Legal right to CSA reimbursement?

                    Originally posted by Redletter View Post
                    When I contacted the CSA initially it was because my son had on his Facebook status that he was "working at xyz Ltd as a ***** worker".
                    Screenshot and save.

                    In June his employer confirmed (verbally) that he had worked there "full time for about 3 months"
                    Follow this up. Get them to put this in writing. If they hesitate, you could point out the possibility of fraud and that it will look bad if they are later seen to have been uncooperative.

                    Comment


                    • #11
                      Re: Legal right to CSA reimbursement?

                      Originally posted by enquirer View Post
                      Screenshot and save. How do I do this please (Dell laptop)


                      Follow this up. Get them to put this in writing. If they hesitate, you could point out the possibility of fraud and that it will look bad if they are later seen to have been uncooperative.
                      Would I be better writing to the employer or phoning? They might be worried about breaching his rights under data protection by discussing his employment with me. Could you advise me what angle to approach this from. Do I tell them the truth about what is happening and hope that they take a sympathetic approach? I think, reading between the lines that he may no longer be employed. At the time of the verbal enquiry his employer commented that he was "supposed to be full time but may as well be part time as he was always off sick". He was actually off sick on that day too!

                      Thanks.
                      Redletter.


                      I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

                      "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

                      Comment


                      • #12
                        Re: Legal right to CSA reimbursement?

                        Originally posted by enquirer View Post
                        Screenshot and save.
                        How do I do this please?
                        Redletter.


                        I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

                        "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

                        Comment


                        • #13
                          Re: Legal right to CSA reimbursement?

                          As the alleged overpayment went to the mother of the son is it not her who should be paying the money back?

                          Comment


                          • #14
                            Re: Legal right to CSA reimbursement?

                            Yes I am sure it is but the 'impartial' woman from the DWP(CSA) thinks it would be unfair to take the money back from her as it would cause her and the 'children' hardship! (even though section 41b of CSA 1991 allows the secretary of state to do so).

                            It gets better. I have just looked again at my sons Facebook page. Remember the PWC's claim that he is NOT working or claiming benefits?

                            Well on his Facebook page he now declares (20 hours ago) "I have a car"! Goes on to comment to his friend that he bought it...
                            Redletter.


                            I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

                            "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

                            Comment


                            • #15
                              Re: Legal right to CSA reimbursement?

                              PS It is not alleged overpayment they have confirmed in writing that I have overpaid!
                              Redletter.


                              I believe the struggle for financial freedom is unfair - I believe the only ones who disagree are millionaires.......(Darren Hayes/Savage Garden)

                              "Get up at 6 face another day another red letter in the mail-already taken my TV away-whatever I earn there's always more to pay.....Gotta turn these rags to riches turn the pennies into pounds cos right now all my days are bitches and I'm tired of being down!." Copyright Change! (Redletter 2006).

                              Comment

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