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Hi everyone, looking for some advice
My daughter started an apprenticeship in hairdressing in September and was today dismissed on the spot.
She was told it was because the employer had had 2 complaints from clients that she hadn't shampooed their hair correctly, but this was the first she had heard about it.
Naturally she is very upset. I called the employer and politely asked why and was told that she didn't do what she was asked, and he had had these complaints from clients.
I spoke with my daughter who said the employer gave her a list of things to do in the morning, so she would start the task, then someone would call her away to sweep up, or make tea etc, so the tasks she had been given originally wouldn't be completed so he would tell her off.
He also said he had gone over and over the shampooing procedure with her, but she tells me he showed her once, and once only.
She is 16 and she does have some learning problems, this was brought to the attention of the college, so they were fully aware of her needing a little extra support and guidance. She also tells me that a girl who is permanently employed there has been making fun of her and generally being mean. I brought this up with the employer and he said "well its just banter".
Can they dismiss her like this? I can't get hold of the tutor until Monday, but naturally i am not very happy at all and wonder if there is anything I can do? She doesn't want to go back to the salon, but she dearly wants to carry on with the course. She didn't have a contract, but she has wage slips. Thanks in advance
My daughter started an apprenticeship in hairdressing in September and was today dismissed on the spot.
She was told it was because the employer had had 2 complaints from clients that she hadn't shampooed their hair correctly, but this was the first she had heard about it.
Naturally she is very upset. I called the employer and politely asked why and was told that she didn't do what she was asked, and he had had these complaints from clients.
I spoke with my daughter who said the employer gave her a list of things to do in the morning, so she would start the task, then someone would call her away to sweep up, or make tea etc, so the tasks she had been given originally wouldn't be completed so he would tell her off.
He also said he had gone over and over the shampooing procedure with her, but she tells me he showed her once, and once only.
She is 16 and she does have some learning problems, this was brought to the attention of the college, so they were fully aware of her needing a little extra support and guidance. She also tells me that a girl who is permanently employed there has been making fun of her and generally being mean. I brought this up with the employer and he said "well its just banter".
Can they dismiss her like this? I can't get hold of the tutor until Monday, but naturally i am not very happy at all and wonder if there is anything I can do? She doesn't want to go back to the salon, but she dearly wants to carry on with the course. She didn't have a contract, but she has wage slips. Thanks in advance
