I'm a manager in a medium sized call centre, i have been invited to attend an investigation meeting on Monday morning regarding lateness and timesheets regarding one of my former employees whi was a temp, the employee in question is someone who in the past there have been rumours that i was dating despite the fact there was no evidence and also the person in question and myself have denied these rumours as they were very much untrue.
In a nutshell the accusation is that i have not followed the process in regards to completing late forms whenever this agent was late and then reflecting this lateness in their timesheet.
First point is that i started work at 11am every day and the employee started at 8am therefore i was never phsically there to see any late and the process in the business is that which ever manager was on the 8am start would print out the late forms and either hand them to the employee to complete or leave them on their managers desk to pick up whenever they were in that day, i completed every late form i was given, yes as a manager i could have checked to see if any of my employees were late using our internal systems but due to the the normal process being it was another managers responsibilty to pick this up i never did this as does no other manager.
In terms of the timesheet all timesheets were handed into another manager who's responisibilty it was to check times etc and signed off on the time sheet, this employee must have handed in 100 plus time sheets i can count on one hand how many timesheets i signed off on and due to the normal late process unless i was notified this agent was late i signed off based on their rota that week.
The person who has raised this complaint is another manager who now manages the employee and also recently asked me out for a drink which i declined, this was done verbally so i have no record of this.
In terms of numbers the call centre has 200 employees and 7 managers.
In the meeting i will be asking them to provide me with evidence that every other manager has a late form for every agent that has been late which 100% they will not be able to provide as not a single manager checks this due to the lates process they have in place in terms of another manager doing the late forms.
This all boils down to me being singled out due to the rumours of me being invloved with the employee and raised by a manager who has openly discussed with other managers that they have feelings for me. Just to add there is nothing in our employee contracts / handbook regarding me dating an employee so even if i was which i have not been i have done nothing wrong.
So what should i do? there wont be any evidence of me falsifying timesheets or late forms so im very very confident they wont take any action after the meeting but i dont feel it should have got this far and i feel the fact i am being singled out as unfair so would like to take things further regardless of the outcome of the investigation
In a nutshell the accusation is that i have not followed the process in regards to completing late forms whenever this agent was late and then reflecting this lateness in their timesheet.
First point is that i started work at 11am every day and the employee started at 8am therefore i was never phsically there to see any late and the process in the business is that which ever manager was on the 8am start would print out the late forms and either hand them to the employee to complete or leave them on their managers desk to pick up whenever they were in that day, i completed every late form i was given, yes as a manager i could have checked to see if any of my employees were late using our internal systems but due to the the normal process being it was another managers responsibilty to pick this up i never did this as does no other manager.
In terms of the timesheet all timesheets were handed into another manager who's responisibilty it was to check times etc and signed off on the time sheet, this employee must have handed in 100 plus time sheets i can count on one hand how many timesheets i signed off on and due to the normal late process unless i was notified this agent was late i signed off based on their rota that week.
The person who has raised this complaint is another manager who now manages the employee and also recently asked me out for a drink which i declined, this was done verbally so i have no record of this.
In terms of numbers the call centre has 200 employees and 7 managers.
In the meeting i will be asking them to provide me with evidence that every other manager has a late form for every agent that has been late which 100% they will not be able to provide as not a single manager checks this due to the lates process they have in place in terms of another manager doing the late forms.
This all boils down to me being singled out due to the rumours of me being invloved with the employee and raised by a manager who has openly discussed with other managers that they have feelings for me. Just to add there is nothing in our employee contracts / handbook regarding me dating an employee so even if i was which i have not been i have done nothing wrong.
So what should i do? there wont be any evidence of me falsifying timesheets or late forms so im very very confident they wont take any action after the meeting but i dont feel it should have got this far and i feel the fact i am being singled out as unfair so would like to take things further regardless of the outcome of the investigation
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