I'm trying to get some useful info to build a case for my son's partner. Call her Nicola for now.
Situation.
She went on maternity leave in October. She works as a coach to a team in a financial institution in the private sector. She is to return to work in September
She knows that once her maternity leave ends she can't do a full working week so has designs on doing a 3 day week rather than the 5 she does now (until maternity leave obviously)
She applied for part time working for her normal working hours of 9 to 5.30 but for 3 days. Any 3 will do but preferably one which includes a Friday.
She offered to reduce a grade to negotiator if doing part time work wasn't allowable.
Her working hours are those which are the optimum hours for contacting her clients, the people on her her debtor list and the courts.
Other coaches are already doing job share. One of them is going on maternity leave herself (call her Suzy) around the time Nicola goes back to work.
Another coach is about to return to work from maternity leave and has been allowed to drop down to negotiator as Nicola has suggested would be acceptable to herself if part time coach work wasn't possible.
The company has a large contingent of part time workers in the negotiator level as well as occasional part time coaches.
At her meeting she was told that the company would consider job share but they wouldn't advise her of anyone she could share with. She would have to find someone herself.
She has been refused.
Reasons for refusal are as follows and as stated exactly in the refusal letter:
You will be aware that our business relies upon a work force that can operate at times that enable us to process claims and collect cash when at the optimum times to maximise cash collection and case closures. Courts, insurance companies and partners operate at certain times and we try to match this to use our workforce effectively. \failure to deploy our workforce at the optimum times can lead to reduced cash collection and reduced case closure which in turn can affect our overall profitability.
I note; The optimum working hours are those between 9 to 5.30 as already worked on her contract and which will still be the same in a job share capacity or reduction in grade to negotiator. They will be hard pressed to deny this.
If employees attend work outside of the optimum times this results in insufficient work for our employees at that time and also increases staffing costs which affects the profitability of the company.
There's no logic to this statement. Nicola hasn't asked to work outside the optimum hours. I think they're trying to make a case based on the reasons for rejection for a request for flexible working hours straight from the examples given in the Employment Act.
It is with regret that your request cannot be supported because the times of work you have requested do not fit in with the service demands that we need to meet. Therefore your request would have a detrimental impact on our ability to meet service demands, could potentially increase staffing costs and have an impact on business performance.
Once again the logic of this is dubious to say the least. The service demands are based on the optimum working times.
You are employed as a coach and your role involves the training and coaching of employees on the team to maximise performance of the team. The team coach is an important position to help promote good performance of the team. Your request to work 3 days cannot be supported, we would require you to work 5 days a week to ensure we can maximise the performance of the team.
Your contractual arrangements will continue to apply.
Now, other coaches are doing a job share for maternal reasons already, as already explained. This must blow their reasoning out of the water surely.
There's been no mentioin at all of job share potential even though they said they'd consider it at the meeting. Furthermore there's no mention of allowing her to drop a grade to negotiator to accommodate her working days.
So, reasons for appeal needed to be properly made.
Does the Equalities Act cover a return to work from maternity leave. I can see it covers maternity under a protected characteristic but is there anything useful in this scenario..
Direct use of the Employment Act would be useful but how????
The rejection of the request was made 10 days after the allowed time. Any use to her?
She called ACAS and had a chat with them about the situation and they said that the company were being obstructive in not assisting her to finsd a job share partner. Any use to her as way of appeal?
I have a draft appeal made out but I really need to know what thoughts emanate from this worthy forum first before I present it for your approval or otherwise.
Situation.
She went on maternity leave in October. She works as a coach to a team in a financial institution in the private sector. She is to return to work in September
She knows that once her maternity leave ends she can't do a full working week so has designs on doing a 3 day week rather than the 5 she does now (until maternity leave obviously)
She applied for part time working for her normal working hours of 9 to 5.30 but for 3 days. Any 3 will do but preferably one which includes a Friday.
She offered to reduce a grade to negotiator if doing part time work wasn't allowable.
Her working hours are those which are the optimum hours for contacting her clients, the people on her her debtor list and the courts.
Other coaches are already doing job share. One of them is going on maternity leave herself (call her Suzy) around the time Nicola goes back to work.
Another coach is about to return to work from maternity leave and has been allowed to drop down to negotiator as Nicola has suggested would be acceptable to herself if part time coach work wasn't possible.
The company has a large contingent of part time workers in the negotiator level as well as occasional part time coaches.
At her meeting she was told that the company would consider job share but they wouldn't advise her of anyone she could share with. She would have to find someone herself.
She has been refused.
Reasons for refusal are as follows and as stated exactly in the refusal letter:
You will be aware that our business relies upon a work force that can operate at times that enable us to process claims and collect cash when at the optimum times to maximise cash collection and case closures. Courts, insurance companies and partners operate at certain times and we try to match this to use our workforce effectively. \failure to deploy our workforce at the optimum times can lead to reduced cash collection and reduced case closure which in turn can affect our overall profitability.
I note; The optimum working hours are those between 9 to 5.30 as already worked on her contract and which will still be the same in a job share capacity or reduction in grade to negotiator. They will be hard pressed to deny this.
If employees attend work outside of the optimum times this results in insufficient work for our employees at that time and also increases staffing costs which affects the profitability of the company.
There's no logic to this statement. Nicola hasn't asked to work outside the optimum hours. I think they're trying to make a case based on the reasons for rejection for a request for flexible working hours straight from the examples given in the Employment Act.
It is with regret that your request cannot be supported because the times of work you have requested do not fit in with the service demands that we need to meet. Therefore your request would have a detrimental impact on our ability to meet service demands, could potentially increase staffing costs and have an impact on business performance.
Once again the logic of this is dubious to say the least. The service demands are based on the optimum working times.
You are employed as a coach and your role involves the training and coaching of employees on the team to maximise performance of the team. The team coach is an important position to help promote good performance of the team. Your request to work 3 days cannot be supported, we would require you to work 5 days a week to ensure we can maximise the performance of the team.
Your contractual arrangements will continue to apply.
Now, other coaches are doing a job share for maternal reasons already, as already explained. This must blow their reasoning out of the water surely.
There's been no mentioin at all of job share potential even though they said they'd consider it at the meeting. Furthermore there's no mention of allowing her to drop a grade to negotiator to accommodate her working days.
So, reasons for appeal needed to be properly made.
Does the Equalities Act cover a return to work from maternity leave. I can see it covers maternity under a protected characteristic but is there anything useful in this scenario..
Direct use of the Employment Act would be useful but how????
The rejection of the request was made 10 days after the allowed time. Any use to her?
She called ACAS and had a chat with them about the situation and they said that the company were being obstructive in not assisting her to finsd a job share partner. Any use to her as way of appeal?
I have a draft appeal made out but I really need to know what thoughts emanate from this worthy forum first before I present it for your approval or otherwise.
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