are the workprogram ingeus,liable for breaking my consent

[bullring57]

I am with the workprogram ingeus but coming of within the next 3 weeks,now when you first go on the workprogram they ask for your consent,so they can get money for you should they get you a job etc,anyway did not sign it and did not give them my cv either as i told them i don't consent for them to job search internally for me.so about 10 months ago i got a new advisor and i use that word loosely, a few weeks with me he offered me a training role with a c.a.b, the object was to be trained up then be kept on.so i jumped at it,things were going well and then he asked me for my cv to show the c.a.b i said ok but only for the cv not for any internal job search or to be shown to anybody else,he agreed and i made him put a note of this on his computer,now to cut a very long story short,this c.a.b fell througth,but was not told about it despite me e-mailing him and phoning him on a regular basis.but i received from him just over 130 emails for job requests searches,despite me not consenting him to do so,now can i sue him or the company for breaking my consent maybe data protection to,because they cannot find any of my emails regarding this c.a.b, i have asked for proof regarding this training project but they seem not to be able to find it. i am going to my local c.a.b but any advice would be help full,many thanks.

[Eloise01]

Re: are the workprogram ingeus,liable for breaking my consent

Even if they have broken data protection laws, which is not clear here, no you cannot sure them. They have done you no damage or harm in this. You can not seriously go into a court and argue that a scheme established by the government to help and support unemployed people to enter work carried you quantifiable loss or damage by trying to find you work. If you seriously think your data has been compromised some way then all you can do is report them to the Information Commissioners Office. But you will not receive any monetary recompense even if they agree with you.

To be clear, my reply is based on the situation you describe and not any personal view of the government or the scheme in question, because those are irrelevant to the question asked.

[bullring57]

Re: are the workprogram ingeus,liable for breaking my consent

many thanks for your reply.

[Inca]

Re: are the workprogram ingeus,liable for breaking my consent

many thanks for your reply.

And thank you for having the good grace and manners to respond to advice given...many don't.

[bluebottle]

Re: are the workprogram ingeus,liable for breaking my consent

It sounds like the Work Programme provider has not been entirely upfront, does it? I do know that, in a number of cases, Work Programme providers have been found not to be entirely frank with the Department for Work & Pension or H.M. Treasury. I hope I am wrong, but reading through your post, it is possible that you were used by the Work Programme provider as a means to an end, that end being to gain payments from the taxpayer. It seems rather odd that this provider cannot find your emails to him. Can they find his emails to you?

As far as compensation goes, I'm afraid what Eloise says is correct. As such, you have not suffered any quantifiable loss, although the ICO could fine the provider if they find Data Protection regulations have been breached.

[bullring57]

Re: are the workprogram ingeus,liable for breaking my consent

you are right they have not been upfront with me, they cannot find any communication regarding the c.a.b, training,but i have emails from my advisor with him clearly stating he would contact the c.a.b,plus my request over my consent. i have made a complaint with them and the dwp but that will only be put to one side,the only way is to hurt them were it hurts and that is the pocket.they walk all over people with lies and bullying it has to stop,so many stories i can tell of what they have done to people.

[bluebottle]

Re: are the workprogram ingeus,liable for breaking my consent

you are right they have not been upfront with me, they cannot find any communication regarding the c.a.b, training,but i have emails from my advisor with him clearly stating he would contact the c.a.b,plus my request over my consent. i have made a complaint with them and the dwp but that will only be put to one side,the only way is to hurt them were it hurts and that is the pocket.they walk all over people with lies and bullying it has to stop,so many stories i can tell of what they have done to people.

Any complaint of malpractice by a provider should be directed to the manager at the Jobcentre Plus office that referred you to the provider without delay giving as much detail as possible. You should also contact your MP without delay as this can stop DWP brushing the matter under the carpet. An MP can badger a SoS, in the case of the DWP, Ian Duncan Smith, aka Mr Out of Touch or, simply, A***hole, which I am reliably-informed is what the majority of people thought of him when he was in the Army and consider him still to be.

As for the emails, make sure you save the ones the provider sent to you. They could be invaluable evidence if there is a formal investigation. Make sure your MP is provided with copies. If you have not sent copies to DWP, send them in as supplementary to your complaint. Which provider is involved, please?

[charitynjw]

Re: are the workprogram ingeus,liable for breaking my consent

I think it's this one, bluebottle.

http://www.ingeus.co.uk/

[bluebottle]

Re: are the workprogram ingeus,liable for breaking my consent

The major problem with these private-sector providers, Charity, is that they are profit-driven and paid by results. The reality is that this, unfortunately, leads to fraud and it is the taxpayer who is the victim of such fraud, meaning, all of us. A4e is a prime example of what can happen. There needs to be a root and branch reform of the welfare benefits system, yes, but not in the way Ian Duncan "Mr Out of Touch" Smith and his band of assorted nutters are trying to drive it.

If an investigation was to be carried out into fraud in the welfare benefits systems, I have no doubt in my mind that much of it will be found to be attributable to -

a. criminal gangs;
b. the wealthy making fraudulent claims;
c. low-paying employers being illegally subsidised by Working Tax Credit.

In the case of c., forcing such employers to pay a living wage and clawing back the Working Tax Credit their employees have paid from the directors' own pockets, not their companies' bank accounts and reserves would, in my view, be an effective measure. It is in the mainland European countries where such measures are in force.

[charitynjw]

Re: are the workprogram ingeus,liable for breaking my consent

The major problem with these private-sector providers, Charity, is that they are profit-driven and paid by results. The reality is that this, unfortunately, leads to fraud and it is the taxpayer who is the victim of such fraud, meaning, all of us. A4e is a prime example of what can happen. There needs to be a root and branch reform of the welfare benefits system, yes, but not in the way Ian Duncan "Mr Out of Touch" Smith and his band of assorted nutters are trying to drive it.

If an investigation was to be carried out into fraud in the welfare benefits systems, I have no doubt in my mind that much of it will be found to be attributable to -

a. criminal gangs;
b. the wealthy making fraudulent claims;
c. low-paying employers being illegally subsidised by Working Tax Credit.

In the case of c., forcing such employers to pay a living wage and clawing back the Working Tax Credit their employees have paid from the directors' own pockets, not their companies' bank accounts and reserves would, in my view, be an effective measure. It is in the mainland European countries where such measures are in force.

A4e
All for Emma?
"You were worse than doing nothing...." Priceless!

[bluebottle]

Re: are the workprogram ingeus,liable for breaking my consent

Typical reaction of someone who has been caught bang to rights. A4e has also been fined by the ICO for breaches of Data Protection. They are not what could be considered reliable or trustworthy.

[bullring57]

Re: are the workprogram ingeus,liable for breaking my consent

thank you, have done all what you have suggested.

[bluebottle]

Re: are the workprogram ingeus,liable for breaking my consent

thank you, have done all what you have suggested.

Ideal. How did the manager at your local Jobcentre Plus office react when you reported the matter to them - total indifference or concern? Keep in touch with them over this matter, if they have asked you to do so, and ensure copies of any further evidence coming to light are passed to them as well.

It is all very well Mr Out of Touch and his rabid band of nutters accusing benefit claimants of being freeloaders, scroungers and fraudsters, but it is becoming clearly evident that fraud is being committed by elements within government departments and outside contractors.

[charitynjw]

Re: are the workprogram ingeus,liable for breaking my consent

Yep!

Now G4S & Serco are being investigated (not re Work Orogramme, but the same principle applies).

(I see they (G4S) are engaged in the time-honoured game of 'pass the buck!)
http://www.guardian.co.uk/business/2...s-overcharging

[helphonest]

Re: are the workprogram ingeus,liable for breaking my consent

why on earth wouldnt you want someone else to help you find work, after 2 years whatever you were doijg hasnt exactly worked has it !!! id be all for an advisor handing my Cv to different companies