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Hi,
Wondered if you can help me, my sister's work have been changing her work shifts and not informing her. She is a single parent with a one year old and has to arrange childcare so she can work - they know this.
She is contracted to work 4 hours a week - on a Sunday. Since she started they have been giving her 8-16 hours a week which she is fine with as they were giving her at least a weeks notice of her working hours. The rota is supposed to be written up every 4 weeks, she always checks the rota every time she is working to make sure there have been no changes, however the past few weeks they have been putting her down for extra hours at the last minute and not telling her.
A few weeks ago she worked her usual hours on the Sunday, checked the rota before leaving and was written down as being in again the following Sunday. She went in to the shop on the Wednesday to do some shopping and saw that she had been written down to work the next day (on a 5-9 shift), but no-one told her. She spoke to them and said she could work that day on this occasion as her child's Dad was having him anyway, but she did say to them no-one had told her and had she not come in to do shopping she wouldn't have known and that they need her to any extra hours other than her contracted Sunday they must ask her if she can work prior to putting her down for a shift.
Last week they did the same thing, she checked the rota on the Sunday - it said she was due to work the following Friday. They then changed the rota so she was working on the Wednesday not Friday but as no-one told her she didn't know and so didn't turn up on the Wednesday. They have now given her a disciplinary for not turning up.
She has now gone in to start her shift today (to work 1pm - 5pm as the rota on Sunday said she should be doing). They have changed her hours so she is now working 5-9. She has had to call around to get childcare for this evening (which luckily we have been able to do - although were tempted to tell them where they could stick it).
In my view they should be giving her at least 24 hours notice of any changes to the rota (even if its only so they can be sure they will have the staff in that they need). I've asked her to bring me her contract as I am sure that should say about how much notice they will give, but wondered if in the meantime anyone can tell me what legal requirement there is in this case?
(The place she works is a large well-known chain of shops and we will be contacting the head-office HR department to get the disciplinary removed and possibly lodge a formal complaint against her manager over this).
Thanks for your help.
Wondered if you can help me, my sister's work have been changing her work shifts and not informing her. She is a single parent with a one year old and has to arrange childcare so she can work - they know this.
She is contracted to work 4 hours a week - on a Sunday. Since she started they have been giving her 8-16 hours a week which she is fine with as they were giving her at least a weeks notice of her working hours. The rota is supposed to be written up every 4 weeks, she always checks the rota every time she is working to make sure there have been no changes, however the past few weeks they have been putting her down for extra hours at the last minute and not telling her.
A few weeks ago she worked her usual hours on the Sunday, checked the rota before leaving and was written down as being in again the following Sunday. She went in to the shop on the Wednesday to do some shopping and saw that she had been written down to work the next day (on a 5-9 shift), but no-one told her. She spoke to them and said she could work that day on this occasion as her child's Dad was having him anyway, but she did say to them no-one had told her and had she not come in to do shopping she wouldn't have known and that they need her to any extra hours other than her contracted Sunday they must ask her if she can work prior to putting her down for a shift.
Last week they did the same thing, she checked the rota on the Sunday - it said she was due to work the following Friday. They then changed the rota so she was working on the Wednesday not Friday but as no-one told her she didn't know and so didn't turn up on the Wednesday. They have now given her a disciplinary for not turning up.
She has now gone in to start her shift today (to work 1pm - 5pm as the rota on Sunday said she should be doing). They have changed her hours so she is now working 5-9. She has had to call around to get childcare for this evening (which luckily we have been able to do - although were tempted to tell them where they could stick it).
In my view they should be giving her at least 24 hours notice of any changes to the rota (even if its only so they can be sure they will have the staff in that they need). I've asked her to bring me her contract as I am sure that should say about how much notice they will give, but wondered if in the meantime anyone can tell me what legal requirement there is in this case?
(The place she works is a large well-known chain of shops and we will be contacting the head-office HR department to get the disciplinary removed and possibly lodge a formal complaint against her manager over this).
Thanks for your help.
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