Harassed by Managers whilst of work sick (NPower)

[valeriej43]

Re: Harassed by Managers whilst of work sick (NPower)

I understand what the meeting is supposed to be for, but some have been very unpleasant, not just my sons meetings,and as far as i know NOTHING has ever been mentioned about how they are feeling or whether they are fit to go back to work, they are more like you have been off for too long,
My son has had a representative there with him before,and has also been there for someone who was more or less being bullied , to stand up for her

[Hurricane Puffrose]

Re: Harassed by Managers whilst of work sick (NPower)

yeh its a typical thing in a "return to work". make you feel like crap so you return quicker!

Returning workers are legally allowed to state they feel pressurised by the interviewer and ask for someone else to do it. As for calling you, i have checked, according to a friend who is a manager in a call centre, the company are allowed to call you once per week in line with their chain of care policy, this should be only to ask how the worker is feeling and if they have a return date as yet, if this is said to be ongoing, they should accept that and concerntrate on the wellbeing of the worker.

They are also, after a period of time (3months i think) entitled to request a visit at home, but not if you are recieving treatments such as chemotherapy, blood transfusions (any illness that gives you a low immunity.) They are also not permitted to visit a hopsital.

Hope this helps a bit

[pinkfloydianuk]

Re: Harassed by Managers whilst of work sick (NPower)

Hi everyone,

Thanks for all of your help. I wrote a letter today and sent it via recorded.

Unfortunately my Girlfriend took a turn for the worse on Thursday, she collapsed whilst at home with our two kids aged 8 and 3, luckily my stepson (the 8 yr old) was off school with chicken pox. He tried to wake her but when he couldnt, he ran to a neighbour for help.

Her blood sugar had dropped to 4.1. Her GP is putting it down to stress and wrote clearly on her medical certificate 'work related stress and low mood'.

That was the final straw with NPower. I rang their HR from the hospital waiting room and gave them a right mouth full.

Can you believe her asshole Manager rang my girlfriend again on Friday!?

Unfortunately my Girlfriend now feels that she cant return to work as they will be scrutinising her every move in a ploy to sack her. Ive heard of them doing this to others before.

pfuk

[Hurricane Puffrose]

Re: Harassed by Managers whilst of work sick (NPower)

Poor love, i feel for her, this is sheer , I would suggest that she contacts legal advice asap, if she is in a union to contact th, if not and she works in a call centre i suggest she contacts CWU asap.

I would definatly be looking to take them to a tribunal as the pressure on the poor love is unfair, and a box of chocolates will both raise her blood sugars and mood

i think i have the number for the CWU somewhere, i used to be a member when i worked in a call centre.

[Hurricane Puffrose]

Re: Harassed by Managers whilst of work sick (NPower)

Welcome to the CWU - Communication Workers Union

info on cwu union

[Sapphire]

Re: Harassed by Managers whilst of work sick (NPower)

Find out who the CEO is of NPower and complain directly to him/her, and say that you wonder how they would like it if the story hit the papers, that will concentrate their minds on the problem and I bet you penny to a pound of poo that her manager will be in serious trouble. Oh and mention that you're also in touch with ACAS, CWU, Legal Beagles, uncle tom cobbly and all.

[bluebottle]

Re: Harassed by Managers whilst of work sick (NPower)

Welcome to the CWU - Communication Workers Union

info on cwu union

I have a feeling Militant is a health and safety rep for the CWU. I'll PM him and get him to look at this thread.

[bluebottle]

Re: Harassed by Managers whilst of work sick (NPower)

Hi everyone,

Thanks for all of your help. I wrote a letter today and sent it via recorded.

Unfortunately my Girlfriend took a turn for the worse on Thursday, she collapsed whilst at home with our two kids aged 8 and 3, luckily my stepson (the 8 yr old) was off school with chicken pox. He tried to wake her but when he couldnt, he ran to a neighbour for help.

Her blood sugar had dropped to 4.1. Her GP is putting it down to stress and wrote clearly on her medical certificate 'work related stress and low mood'.

That was the final straw with NPower. I rang their HR from the hospital waiting room and gave them a right mouth full.

Can you believe her asshole Manager rang my girlfriend again on Friday!?

Unfortunately my Girlfriend now feels that she cant return to work as they will be scrutinising her every move in a ploy to sack her. Ive heard of them doing this to others before.

pfuk

I am very concerned about the way your OH is being treated by NPower and the effect it is having on her health. It is clearly evident, from what you say in your posts, that there is a culture of bullying and harassment at NPower. This needs to be dealt with quickly before it has a serious effect on your OH's health. As well as asking Militant, who is a health and safety rep for the CWU, to take a look at this thread, I feel you need to speak to the Health & Safety Executive (HSE) and ask their guidance on this. In all probability, NPower and the manager are in breach of Section 2, Health & Safety at Work Act 1974 and the manager is in breach of Section 7 of the Act, also. Please be aware that the HSE may refer you to one of their inspectorates or the Health & Safety inspectors at your local council's Environmental Health Department, if call centres fall under the heading of "office premises".

[Hurricane Puffrose]

Re: Harassed by Managers whilst of work sick (NPower)

ty bb

[miliitant]

Re: Harassed by Managers whilst of work sick (NPower)

i have just been notified on this thread and i am here to help.

have you contacted your union, (you dont have to be in it) and asked for advice

i can do it on your behalf if you want me to.

i and a certificated branch official through the central arbitration committee and what you say stays with me

this whole thread on the way you have been treated and is an outrage. it is performance management gone mad

has npower sent you for an occupational health assessmant yet, if not then they have no legal right to badger you over this, your own GP sets precedance

vacarious liability is starting to come into play now me thinks

please answer my questions the best you can

[pinkfloydianuk]

Re: Harassed by Managers whilst of work sick (NPower)

Hi everyone, thanks for your kindness.

No my OH hasnt spoken to a union, tbh she's as unsure as I am as to what her rights etc are.

Neither one of us have ever had problems like this with an employer. Up till I posted this thread my OH has just been going along with whatever her managers have demanded.

I recieved a phone call from someone in HR yesterday informing me that our complaints were being looked in to.

Imho I feel that as things stand it isnt necessary at this point to involve a union. I would however be extremely gratefull if you wouldnt mind popping in on the thread to keep us right on future developments.

Once we recieve a response to my letter I'll let you know whats happening,

Thankyou

pfuk

Ps, my OH hasnt been for an Occ health assesment. If they try and suggest she has to I'll let you know.

[badgeredintoquitting]

Re: Harassed by Managers whilst of work sick (NPower)

Hi everyone,

Thanks for all of your help. I wrote a letter today and sent it via recorded.

Unfortunately my Girlfriend took a turn for the worse on Thursday, she collapsed whilst at home with our two kids aged 8 and 3, luckily my stepson (the 8 yr old) was off school with chicken pox. He tried to wake her but when he couldnt, he ran to a neighbour for help.

Her blood sugar had dropped to 4.1. Her GP is putting it down to stress and wrote clearly on her medical certificate 'work related stress and low mood'.

That was the final straw with NPower. I rang their HR from the hospital waiting room and gave them a right mouth full.

Can you believe her asshole Manager rang my girlfriend again on Friday!?

Unfortunately my Girlfriend now feels that she cant return to work as they will be scrutinising her every move in a ploy to sack her. Ive heard of them doing this to others before.

pfuk

your gf isnt the only 1 whos health has suffered through npowers sever lack of understanding/care over sickness. i have recently been through pretty much the same treatment from them resulting in my mental health deteriorating to the point of not being able to cope with it anymore. i have suffered with depression/anxiety for quite a few years only made worse during my short time working there. i was in the stoke on trent office and was basically badgered out of my job. wish i had some advice to give but as i still dont know how to go about recovering at least some of the wages i hope im owed from them im at a loss. hope things pick up for you guys soon

[miliitant]

Re: Harassed by Managers whilst of work sick (NPower)

please start your own thread on this and i will see if we can get justice for you

remember

if you want to go to a tribunal its three months less a day from dismissal

[badgeredintoquitting]

Re: Harassed by Managers whilst of work sick (NPower)

please start your own thread on this and i will see if we can get justice for you

remember

if you want to go to a tribunal its three months less a day from dismissal

thanks but im a bag of nerves as it is n dont think i cud handle a tribunal

[SpringerSpaniel]

Re: Harassed by Managers whilst of work sick (NPower)

However if you have been bullied in the workplace, another option may be to make a claim under the Protection from Harrassment Act, for which you have 6 years available to bring your claim (5 if in Scotland)