Asking for minutes of a meeting

[Bomber99]

My wife has worked in a care home for some 10yrs
during oct/ nov last year things got heated with management about the way the home was being run. This was mainly to do with management asking the staff to cut corners, which was not beneficial to the clients and at times could be against health and safety rules.
One of the wife’s colleagues was called into the managers office to do a yearly work assessment. During the assessment the deputy manager out of the blue jumped in and called my wife’s colleague a bitch and went on to say all her colleagues on that shift were a bunch of bitches.
Obviously this upset her colleague greatly and she walkout feeling she was being bullied and belittled.

A meeting was arranged with management and the shift to air any grievances they had.
In the mean time the colleague who was called a bitch had sent an email to the directors of the home to make an official complaint.

During the meeting things were discussed and an apology was given by the deputy manager for her remarks.

During this meeting it was agreed the official complaint of bullying would be withdrawn.

So a couple of questions regarding this matter.

(1) The wife has asked on three occasions for the minuets of the meeting and so far has not received them. Are the management required to comply with this request.

(2) The colleague who put the official complaint in now feels the bullying (although discreetly) has started again. So would she be able to resubmit her original complaint

[PallasAthena]

So a couple of questions regarding this matter.

(1) The wife has asked on three occasions for the minuets of the meeting and so far has not received them. Are the management required to comply with this request.

Who says Minutes were written? It doesn't sound like a formal grievance procedure meeting and there may have been no requirement for Minutes to be recorded, and if management did take Minutes no obligatioon to publish them to staff.

[Bomber99]

Hi PALLASATHENA

Meeting was recorded and management agreed to give wife a copy

[ULA]

When you say the meeting was recorded was this an audio recording or just someone taking notes. It also sounds like this meeting happened last year and we are now nearly into April.

How has your wife asked for the minutes in writing or verbally. Is she making this request on behalf of all members of the shift?

Has the colleague been keeping notes of the alleged incidents of bullying - date/time, where it took place and if there were any witnesses? If not, then they will need to start doing this and then raise a grievance.

[Bomber99]

Hi ULA
Meeting was audio recorded. Yes meeting did take place in November last year.
Wife has asked verbally for a transcript of the meeting on 3 occasions and each time has been told, its being sorted

[Benny8902]

Hi ULA
Meeting was audio recorded. Yes meeting did take place in November last year.
Wife has asked verbally for a transcript of the meeting on 3 occasions and each time has been told, its being sorted

Send an email to HR manager and ask them for an update to the meeting notes. Might be a shout to ask a Union Rep to push the HR dept for them. Then can cross reference against audio (Remember don't inform HR you audio recorded them)

[PallasAthena]

(Remember don't inform HR you audio recorded them)

I read it that it was the company that audio recorded, not the OP.

[ULA]

I agree with PallasAthena it is the company that did the audio recording so they should have easily been able to transcribe it.

Your wife should email the HR and request that they be provided to all of the shift members.

[Benny8902]

Yes, read it wrong.

Still same though would email and follow up for them though.