Sorry to take a while to get back to.
If you got through to the Tribunal it would be good to know what they said, or you may still be trying to get hold of them.
If the company were monitoring their employees in the workplace then they would need to provide details about the monitoring arrangements and the reason for it, which should have been done via a policy. It's very rare that an employer has the need to carry out monitoring in secret without staff being told they are being monitored. There must have a genuine reason to carry out covert monitoring such as criminal activities or malpractice. It should be done as quickly as possible, and only as part of a specific investigation. The monitoring must stop when the investigation has finished. However my view is this should only be on company premises.
I would just go back to the solicitor and requesting a copy of the company’s monitoring policy provided to staff that has within it the reason for off-site monitoring of staff and the reasons why this is necessary. However maybe wait until you hear from the Tribunal on the CMO issue and you can raise this all in one correspondence.
If you sent the Schedule of Loss (SoL) via recorded delivery, then you should be able to track who signed for it. In which case again in the same correspondence you can confirm the details of when it was delivered and who signed for it. The solicitor can then go back to their client with this information and request your correspondence be sent onto them.
If you got through to the Tribunal it would be good to know what they said, or you may still be trying to get hold of them.
If the company were monitoring their employees in the workplace then they would need to provide details about the monitoring arrangements and the reason for it, which should have been done via a policy. It's very rare that an employer has the need to carry out monitoring in secret without staff being told they are being monitored. There must have a genuine reason to carry out covert monitoring such as criminal activities or malpractice. It should be done as quickly as possible, and only as part of a specific investigation. The monitoring must stop when the investigation has finished. However my view is this should only be on company premises.
I would just go back to the solicitor and requesting a copy of the company’s monitoring policy provided to staff that has within it the reason for off-site monitoring of staff and the reasons why this is necessary. However maybe wait until you hear from the Tribunal on the CMO issue and you can raise this all in one correspondence.
If you sent the Schedule of Loss (SoL) via recorded delivery, then you should be able to track who signed for it. In which case again in the same correspondence you can confirm the details of when it was delivered and who signed for it. The solicitor can then go back to their client with this information and request your correspondence be sent onto them.
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