I have been underpaid by £750 so I emailed payroll and asked that they correct this mistake ahead of pay day this Friday. Have been advised by management that I need to speak to the dealership accountant who is on holiday and isn’t back until Monday, after pay day.
I directed them to the email that comes with my payslip that says “Should you have any queries, please contact your Dealership Accountant or a member of the payroll team at payroll@xxxxx.co.uk” and said that as the dealership accountant isn’t here that I had to email payroll in an effort to get it resolved. I am also on holiday myself from today and was relying on that money.
Can they make make me wait unnecessarily? It doesn’t seem very fair.
I directed them to the email that comes with my payslip that says “Should you have any queries, please contact your Dealership Accountant or a member of the payroll team at payroll@xxxxx.co.uk” and said that as the dealership accountant isn’t here that I had to email payroll in an effort to get it resolved. I am also on holiday myself from today and was relying on that money.
Can they make make me wait unnecessarily? It doesn’t seem very fair.
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