Hi. I am trying to defend a colleague at work (I am her advocate in the disciplinary). She is accused of being rude to a customer in a shop. The accusation is being brought anonymously, but is clearly by the only other person who was present at the time (a fellow work colleague). As far as I understand, no complaint at all was made by the customer.
1. Even if my colleague (Z) was rude, is there a legal basis for accepting the evidence of the only other person who was there at the time as the basis for a work disciplinary (X)? I know this person (X) has an act to grind against her (Z).
2. What is the best defence in this case? Just deny it and so it is one person's word against another's? Or try to present evidence that X does not like Y (like things X has stated in public)?
I would be very grateful for any insight or guidance. Thank you!
1. Even if my colleague (Z) was rude, is there a legal basis for accepting the evidence of the only other person who was there at the time as the basis for a work disciplinary (X)? I know this person (X) has an act to grind against her (Z).
2. What is the best defence in this case? Just deny it and so it is one person's word against another's? Or try to present evidence that X does not like Y (like things X has stated in public)?
I would be very grateful for any insight or guidance. Thank you!