I have just received a letter before action from my sons tuition centre which he attended just over 5 years ago! My son attended the centre briefly whilst doing his a-levels and he signed up and paid for it himself. I had absolutely nothing to do with any of it and never went there to sign anything.
I have experience of this tuition centre centre as I sent my children a few times over the years when they were around 12-14 years old. Whilst the teaching was great the admin side of things was extremely chaotic and they didn’t seem to be very good at record keeping, I routinely had to wait for up to an hour in the office just to make a payment as they never seemed to be able to find anything in there.
I asked my son about the outstanding amount for his tuition and he said that he paid everything he owed them at the time but it was in cash at the counter. Obviously it’s now over 5 years later and he has no idea where the receipt is (most likely went in the bin at least 4 years ago!)
Where do I stand legally with this issue. The letter was addressed to ‘the parents of...(sons name) bearing in mind my son is now 24!
and they have added a £50 fee despite this being the first letter we have ever received in 5 years.
Any advice would be greatly appreciated.
I have experience of this tuition centre centre as I sent my children a few times over the years when they were around 12-14 years old. Whilst the teaching was great the admin side of things was extremely chaotic and they didn’t seem to be very good at record keeping, I routinely had to wait for up to an hour in the office just to make a payment as they never seemed to be able to find anything in there.
I asked my son about the outstanding amount for his tuition and he said that he paid everything he owed them at the time but it was in cash at the counter. Obviously it’s now over 5 years later and he has no idea where the receipt is (most likely went in the bin at least 4 years ago!)
Where do I stand legally with this issue. The letter was addressed to ‘the parents of...(sons name) bearing in mind my son is now 24!
and they have added a £50 fee despite this being the first letter we have ever received in 5 years.
Any advice would be greatly appreciated.
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