Hi All,
Looking for some timely advice on this Claim Pack and how best to proceed.
Background
I am disabled (suffering with Muscular Dystrophy since birth) forced to retire on ill health in 2000, ended up looking after both of my elderley parents shortly after (I am an only child, live alone, unmarried, with no children and no relatives). My mother passed away in 2002 leaving me caring for my extremely disabled father with limited NHS Home care support.
Home Care support was withdrawn in January 2006 (against my father's will) forcing him into a nursing home and necessitating a protracted legal battle to get him home and also the purchase of a wheelchair accessible vehicle (so that I could get him out of the nursing home in the interim). The specialist legal representation was extremely expensive and together with the vehicle resulted in us accruing sizeable debts (principally on my credit cards) and for which we calculated being able to service between us during the next 5 or so years by cutting our spending, to the bone.
Unfortunately my father passed away at Easter 2007 (largely as a result of the distress caused by the 11 months in the Nursing Home) and at a stroke removed £1.5K per month from household income just as my debt had hit historically high levels. Despite enormous financial hardship I managed to service the ever increasing debts until August 2009 when in agreement with my then Disabled Advocate/Debt Advisor they were allowed to default so that I would have enough income to meet critical household expenditure such as the ever increasing energy bills etc. as the financial crash began to bite. Sadly, this situation has not improved to date.
NB. My advocacy was lost in 2014 following the loss of the local authority funding upon which this vital disabled charity depended and thus it folded shortly after
The Debts
In 2009 the debt advisor completed finanical statements and forwarded these together with details of my personal circumstances and a nominal offer to both card providers (and HSBC in respect of a £600.00 overdraft which fell due when they arbitrarily closed my current account) - details below.
Barclaycard circa £15,000.00 Offer £1.00
MBNA £ 2,998.84 Offer £1.00
First Direct (HSBC) circa £ 600.00 Offer £1.00
MBNA and First Direct accepted the offer and payment has been made ever since. Barclaycard passed the debt to Mercers who were also made the £1.00 offer (last contact Feb 2010) which was never acknowledged. NB. The Barclaycard debt has subsequently been re-sold several times and periodic debt chase letters received from various collectors/owners including MKRR, Raven Recoveries and (currently) Robinson Way none of which have been ever been acknowledged (as suggested by the then debt advisor) nor ANY phone calls ever answered. As I understand it this debt is therefor in fact "Statute Barred"? All of these debts are no longer on my credit report.
HSBC and MBNA (and their agents) were each written to by my Advocate/Debt Advisor to decist ALL phone calls due to my risk of falling when trying to reach their (frequent) calls (and which had occured in 2011) and also my state of health, being housebound and increasingly anxious (I am currently waiting for counselling as referred by my consultant neurologist).
The MBNA debt was subsequently passed to Experto Credite/Credit Management Consultants/Activa Kapital and as noted all payments made without issue until Jan 2017 when the payment was returned to the bank. NB. This was only discovered following correspondence received from PRA Group on 8th February. I contacted my Bank who advised that I had cancelled the Standing Order, we eventually established that this was not so (they are to write to me to confim this) and the February payment was made manually. This was also returned stating "Bank Details not recognised" indicating that the account has been changed.
PRA Group
I began to receive occasional correspondence from this outfit starting with a "Notice of Name Change" letter dated 8th December 2014 advising that "Aktiv Kapital (UK) Limited has changed its name to PRA Group (UK) Limited" and so paid it no regard as all payments were current and continued being made as arranged with Experto Credite/Aktiv Kapital.
During the latter part of 2016 I began to receive an increasingly heavy volume of telephone calls (eventually at least once daily) from a number I have subsequently traced back to this PRA Group. As previously advised I do not answer such unsolicited/unidentified calls so as not to put myself to undue risk/stress.
Letter Before Claim
On the 8th February I received a "Letter Before Claim" (dated 3rd February) from PRA Group and immediately set about establishing their link to my MBNA debt and confirming my payments with the bank (as noted above). On the 9th of February I telephoned the Citizens Advice Bureau as I was worried by the "legal phraseology" and 19th February deadline referred to in this letter and the possibility of a CCJ to follow. Following internal discussion (including advice sought from one of their debt experts I was informed) it was established that this was not likely and that I should not worry but take a telephone appointment with one of the CAB's debt specialists the earliest of which is currently 7th March.
CCJ Claim Pack - Particulars of Claim
Received today (23rd February) with a date of issue of 21st February.
The particulars of claim notes the following:
"The claimant claims the sum of 2990.06 for debt and interest. On the 21/2/03 the defendant entered into an agreement with MBNA for a Credit Card under reference XXXXXXXX. On 21.03.10 the defendant defaulted on the agreement with an outstanding balance of 2988.64. On 29/12/12 the debt of 2988.64 assigned to Aktiv Kapital Portfolio AS, Oslo, Zug Branch, who itself assigned the debt to PRA Group (UK) Ltd on 31/12/14. Notices of assignment were sent to the defendant in accordance with S136 Law of Property Act 1925. Payments of 56.00 received upto 21.11.16 AND THE CLAIMANT CLAIMS 1. The sum of 2931.64 2. Statutory interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8.00% per annum from 21/11/16 to 20/2/17 58.42 and thereafter at a daily rate of 0.64 until judgement or sooner payment.
Amount Claimed 2990.06 + 105.00 (Court Fee) + 80.00 (Legal representative's costs)
Correspondence
I retain all corresepondence related to these debts including those related to the MBNA debt along with all items received from the PRA Group. Chronologically these are as follows, note the constant shift and shift about of letterheads throughout:
10th September 2009 Letter chasing arrears - Risk Management Alternatives (NCO Europe Limited)
21st September 2009 Letter with Standing Order details for £1/month - MBNA Credit Card
Unspecified day October 2009 Letter acknowledging £1.00/month payment - MBNA Europe Bank Limited
15th October 2009 Arrears Letter - MBNA Credit Card
6th November 2009 Acknowledgement of financial difficulties - MBNA Europe Bank Limited
3rd December 2009 Acknowledgement of financial difficulties - MBNA Europe Bank Limited
10th December 2009 Notice of Sums in Arears - MBNA Credit Card
9th February 2010 Letter advising serious arrears - MBNA Europe Bank Limited
9th April 2010 Default Notice - MBNA Europe Bank Limited
30th April 2010 Letter Advising Varde Investments (Ireland) has bought oustanding balance - Experto Credite
11th May 2010 Speculative debt chase letter - Experto Credite
11th October 2011 Speculative debt chase letter - Experto Credite
14th October 2011 Speculative debt chase letter - Credit Management Consultants
8th November 2011 Letter acknowledging £1.00/month payment - Experto Credite
10th January 2012 Letter advising 50% Balance Reduction offer - Credit Management Consultants
11th April 2012 Letter advising Matched Payment offer - Credit Management Consultants
12th April 2012 Letter advising Aktiv Kapita Portfolio AS, Zug Branch purchased my 'account'
5th May 2013 Letter advising installment plan review - Credit Management Consultants
15th May 2013 Arrears Notice (Incorrect) - Credit Management Consultants
16th May 2013 Statement of Account: Notes "The Original Lender MBNA Europe Bank Limited" ??
5th January 2013 Letter advising 70% discount settlement offer - Credit Management Consultants
3rd April 2013 Letter advising 70% discount settlement offer - Credit Management Consultants
23rd August 2013 Letter wrongly noting payments made by cheque - Aktiv Kapital
6th September 2013 Letter advising discount settlement offer - Aktiv Kapital
8th October 2013 Letter advising discount settlement offer - Aktiv Kapital
Undated Statement of Account 13.05.13 - 12.05.14 - Acknowledges receipt of £11.00 - Notes: "The Original Creditor: Varde Experto" ??
8th December 2014 Advice of Name Change Letter - PRA Group
Undated Statement of Account 13.01.14 - 12.01.15 Acknowledges receipt of £13.00 - Includes referrence to Name Change 06.11.14
9th February 2016 Account Summary - Notes: "The Original Creditor: Varde Experto" ?? - PRA Group
12th January 2017 Account Summary - Notes: "The Original Creditor: EX HOMEBASE" ?? - PRA Group
17th January 2017 Letter Advising PRA Group (UK) Limited has purchased your outstanding balance - PRA Group
3rd February 2017 Letter before claim - PRA Group
21st February 2017 CCJ Claim Form - County Court Business Centre, 4th Floor St Katherine's House, Northampton
To complicate matters I am reliant entirely on the good will of friends when they visit (infrequent) to get out, my own vehicle is off the road (since 2014) due to lack of finances keeping me housebound. My printer is broken so I am unable at present to print any documents. I appreciate that this makes things difficult with production of documents, getting to a Post Office, attending appointments etc. I am sooo frustrated.....Aghhhh:fish:
Sorry for the comprehensive post just wanted to provide sufficient information to enable your gurus to appreciate the position and what to advise in respect of any proposed defence/response. I will try to keep further responses more brief!!
PC Pilot.
Looking for some timely advice on this Claim Pack and how best to proceed.
Background
I am disabled (suffering with Muscular Dystrophy since birth) forced to retire on ill health in 2000, ended up looking after both of my elderley parents shortly after (I am an only child, live alone, unmarried, with no children and no relatives). My mother passed away in 2002 leaving me caring for my extremely disabled father with limited NHS Home care support.
Home Care support was withdrawn in January 2006 (against my father's will) forcing him into a nursing home and necessitating a protracted legal battle to get him home and also the purchase of a wheelchair accessible vehicle (so that I could get him out of the nursing home in the interim). The specialist legal representation was extremely expensive and together with the vehicle resulted in us accruing sizeable debts (principally on my credit cards) and for which we calculated being able to service between us during the next 5 or so years by cutting our spending, to the bone.
Unfortunately my father passed away at Easter 2007 (largely as a result of the distress caused by the 11 months in the Nursing Home) and at a stroke removed £1.5K per month from household income just as my debt had hit historically high levels. Despite enormous financial hardship I managed to service the ever increasing debts until August 2009 when in agreement with my then Disabled Advocate/Debt Advisor they were allowed to default so that I would have enough income to meet critical household expenditure such as the ever increasing energy bills etc. as the financial crash began to bite. Sadly, this situation has not improved to date.
NB. My advocacy was lost in 2014 following the loss of the local authority funding upon which this vital disabled charity depended and thus it folded shortly after
The Debts
In 2009 the debt advisor completed finanical statements and forwarded these together with details of my personal circumstances and a nominal offer to both card providers (and HSBC in respect of a £600.00 overdraft which fell due when they arbitrarily closed my current account) - details below.
Barclaycard circa £15,000.00 Offer £1.00
MBNA £ 2,998.84 Offer £1.00
First Direct (HSBC) circa £ 600.00 Offer £1.00
MBNA and First Direct accepted the offer and payment has been made ever since. Barclaycard passed the debt to Mercers who were also made the £1.00 offer (last contact Feb 2010) which was never acknowledged. NB. The Barclaycard debt has subsequently been re-sold several times and periodic debt chase letters received from various collectors/owners including MKRR, Raven Recoveries and (currently) Robinson Way none of which have been ever been acknowledged (as suggested by the then debt advisor) nor ANY phone calls ever answered. As I understand it this debt is therefor in fact "Statute Barred"? All of these debts are no longer on my credit report.
HSBC and MBNA (and their agents) were each written to by my Advocate/Debt Advisor to decist ALL phone calls due to my risk of falling when trying to reach their (frequent) calls (and which had occured in 2011) and also my state of health, being housebound and increasingly anxious (I am currently waiting for counselling as referred by my consultant neurologist).
The MBNA debt was subsequently passed to Experto Credite/Credit Management Consultants/Activa Kapital and as noted all payments made without issue until Jan 2017 when the payment was returned to the bank. NB. This was only discovered following correspondence received from PRA Group on 8th February. I contacted my Bank who advised that I had cancelled the Standing Order, we eventually established that this was not so (they are to write to me to confim this) and the February payment was made manually. This was also returned stating "Bank Details not recognised" indicating that the account has been changed.
PRA Group
I began to receive occasional correspondence from this outfit starting with a "Notice of Name Change" letter dated 8th December 2014 advising that "Aktiv Kapital (UK) Limited has changed its name to PRA Group (UK) Limited" and so paid it no regard as all payments were current and continued being made as arranged with Experto Credite/Aktiv Kapital.
During the latter part of 2016 I began to receive an increasingly heavy volume of telephone calls (eventually at least once daily) from a number I have subsequently traced back to this PRA Group. As previously advised I do not answer such unsolicited/unidentified calls so as not to put myself to undue risk/stress.
Letter Before Claim
On the 8th February I received a "Letter Before Claim" (dated 3rd February) from PRA Group and immediately set about establishing their link to my MBNA debt and confirming my payments with the bank (as noted above). On the 9th of February I telephoned the Citizens Advice Bureau as I was worried by the "legal phraseology" and 19th February deadline referred to in this letter and the possibility of a CCJ to follow. Following internal discussion (including advice sought from one of their debt experts I was informed) it was established that this was not likely and that I should not worry but take a telephone appointment with one of the CAB's debt specialists the earliest of which is currently 7th March.
CCJ Claim Pack - Particulars of Claim
Received today (23rd February) with a date of issue of 21st February.
The particulars of claim notes the following:
"The claimant claims the sum of 2990.06 for debt and interest. On the 21/2/03 the defendant entered into an agreement with MBNA for a Credit Card under reference XXXXXXXX. On 21.03.10 the defendant defaulted on the agreement with an outstanding balance of 2988.64. On 29/12/12 the debt of 2988.64 assigned to Aktiv Kapital Portfolio AS, Oslo, Zug Branch, who itself assigned the debt to PRA Group (UK) Ltd on 31/12/14. Notices of assignment were sent to the defendant in accordance with S136 Law of Property Act 1925. Payments of 56.00 received upto 21.11.16 AND THE CLAIMANT CLAIMS 1. The sum of 2931.64 2. Statutory interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8.00% per annum from 21/11/16 to 20/2/17 58.42 and thereafter at a daily rate of 0.64 until judgement or sooner payment.
Amount Claimed 2990.06 + 105.00 (Court Fee) + 80.00 (Legal representative's costs)
Correspondence
I retain all corresepondence related to these debts including those related to the MBNA debt along with all items received from the PRA Group. Chronologically these are as follows, note the constant shift and shift about of letterheads throughout:
10th September 2009 Letter chasing arrears - Risk Management Alternatives (NCO Europe Limited)
21st September 2009 Letter with Standing Order details for £1/month - MBNA Credit Card
Unspecified day October 2009 Letter acknowledging £1.00/month payment - MBNA Europe Bank Limited
15th October 2009 Arrears Letter - MBNA Credit Card
6th November 2009 Acknowledgement of financial difficulties - MBNA Europe Bank Limited
3rd December 2009 Acknowledgement of financial difficulties - MBNA Europe Bank Limited
10th December 2009 Notice of Sums in Arears - MBNA Credit Card
9th February 2010 Letter advising serious arrears - MBNA Europe Bank Limited
9th April 2010 Default Notice - MBNA Europe Bank Limited
30th April 2010 Letter Advising Varde Investments (Ireland) has bought oustanding balance - Experto Credite
11th May 2010 Speculative debt chase letter - Experto Credite
11th October 2011 Speculative debt chase letter - Experto Credite
14th October 2011 Speculative debt chase letter - Credit Management Consultants
8th November 2011 Letter acknowledging £1.00/month payment - Experto Credite
10th January 2012 Letter advising 50% Balance Reduction offer - Credit Management Consultants
11th April 2012 Letter advising Matched Payment offer - Credit Management Consultants
12th April 2012 Letter advising Aktiv Kapita Portfolio AS, Zug Branch purchased my 'account'
5th May 2013 Letter advising installment plan review - Credit Management Consultants
15th May 2013 Arrears Notice (Incorrect) - Credit Management Consultants
16th May 2013 Statement of Account: Notes "The Original Lender MBNA Europe Bank Limited" ??
5th January 2013 Letter advising 70% discount settlement offer - Credit Management Consultants
3rd April 2013 Letter advising 70% discount settlement offer - Credit Management Consultants
23rd August 2013 Letter wrongly noting payments made by cheque - Aktiv Kapital
6th September 2013 Letter advising discount settlement offer - Aktiv Kapital
8th October 2013 Letter advising discount settlement offer - Aktiv Kapital
Undated Statement of Account 13.05.13 - 12.05.14 - Acknowledges receipt of £11.00 - Notes: "The Original Creditor: Varde Experto" ??
8th December 2014 Advice of Name Change Letter - PRA Group
Undated Statement of Account 13.01.14 - 12.01.15 Acknowledges receipt of £13.00 - Includes referrence to Name Change 06.11.14
9th February 2016 Account Summary - Notes: "The Original Creditor: Varde Experto" ?? - PRA Group
12th January 2017 Account Summary - Notes: "The Original Creditor: EX HOMEBASE" ?? - PRA Group
17th January 2017 Letter Advising PRA Group (UK) Limited has purchased your outstanding balance - PRA Group
3rd February 2017 Letter before claim - PRA Group
21st February 2017 CCJ Claim Form - County Court Business Centre, 4th Floor St Katherine's House, Northampton
To complicate matters I am reliant entirely on the good will of friends when they visit (infrequent) to get out, my own vehicle is off the road (since 2014) due to lack of finances keeping me housebound. My printer is broken so I am unable at present to print any documents. I appreciate that this makes things difficult with production of documents, getting to a Post Office, attending appointments etc. I am sooo frustrated.....Aghhhh:fish:
Sorry for the comprehensive post just wanted to provide sufficient information to enable your gurus to appreciate the position and what to advise in respect of any proposed defence/response. I will try to keep further responses more brief!!
PC Pilot.
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