Re: Advice needed please
Sorry - misread your post; try this one:
Dear Sir,
Your Ref: abcd1234
You have contacted me regarding the account with the above reference number, which you claim is owed by myself.
I would point out that I have no knowledge of any such debt being owed to [Insert company name].
I am familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collection, which state it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.
I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable, AND in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive and/or unfair methods.
Furthermore, ignoring or disregarding claims that debts have been settled or are disputed, and continuing to make unjustified demands for payment amounts to physical/psychological harassment.
I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question.
I await your written confirmation that this matter is now closed, or I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions.
I look forward to your reply.
Yours faithfully,
[IMG]file:///C:\Users\Home\AppData\Local\Temp\msohtmlclip1\01\c lip_image001.jpg[/IMG]
Print Name
In the bit above print name I put this anti tamper signature strip if sending a physical copy.
Originally posted by jg78
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Dear Sir,
Your Ref: abcd1234
You have contacted me regarding the account with the above reference number, which you claim is owed by myself.
I would point out that I have no knowledge of any such debt being owed to [Insert company name].
I am familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collection, which state it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.
I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable, AND in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive and/or unfair methods.
Furthermore, ignoring or disregarding claims that debts have been settled or are disputed, and continuing to make unjustified demands for payment amounts to physical/psychological harassment.
I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question.
I await your written confirmation that this matter is now closed, or I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions.
I look forward to your reply.
Yours faithfully,
[IMG]file:///C:\Users\Home\AppData\Local\Temp\msohtmlclip1\01\c lip_image001.jpg[/IMG]
Print Name
In the bit above print name I put this anti tamper signature strip if sending a physical copy.
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