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An interesting case which I’d be curious to see what all you aspiring legalists think of. It’s not a typical NHS case because there’s no direct medical negligence but I think it’s a clearly valid case. I won’t bore you all with all the little details, but rest assured that there isn’t anything under the rug that goes against me here – it’s a pretty clear cut situation where everything is on record.
I’m looking to sue my former NHS GP. My medical appointment had been cancelled because I refused to wear a facemask to my appointment in July 2023. When I went down to tell the receptionist that I would complain about him, the receptionist didn’t answer my question about why he was suddenly demanding that I wear a mask even though in previous appointments I didn’t have to. Instead, he just ridiculed me for accidentally getting saliva on the glass barrier between us, and then proceeded to say that I was being “aggressive” and “giving abuse.” This is all proven to be clearly false as I was making an audio recording of the conversation (his prior lying and hostility about the facemask policy was my justification for doing this – aka he had proven himself to be a hostile liar who I had protect myself from). The receptionist then threatened to call the police on me multiple times (he didn’t ask me to leave before this) and made a video recording of me on his phone as he asked this. I then left.
The Practice Manager of the GP avoided giving me direct answers about the mask policy and the video when I was emailing him about this afterwards and tried to make out as if I was the problem. He eventually refused to respond further. I then complained to the NHS’s ICB but they allowed the GP to avoid properly responding to my complaint or acknowledge any wrongdoing. I’m currently waiting for the Ombudsman to review the complaint – both about the ICB and the GP. They’ve escalated it to being in the que as they know it’s serious, but it’ll take at least 7 months for it to be assigned to a case worker. I’m afraid to wait that long as I might be beyond the statute of limitations to make a claim which I know I have (it’ll be a year since the event in July). The video that was made by the receptionist was defamatory as it framed me as being someone who deserved to be threatened with the police, the act of threatening me with the police was distressing and clear harassment (weaponizing the police), and having medical treatment be denied because I wouldn’t wear a facemask was a violation of my rights. There was also the attempt to verbally humiliate and defame me by the receptionist, as well as the defensive and evasive response to the issue by the Practice Manager and the GP himself. All of this needs to be remedied via compensation, an apology, as well as a cease and desist over that defamatory video which now exists of me.
Does anyone know what exact grounds and laws I can sue this GP / the NHS on? The applicable laws are the real ones that I’m interested in. Also, what’s the procedure for this? I’m planning on self-representing. Who should I send the initial Letter of Claim to and what format should the Letter be in? After that I imagine it’d simply be a Small Court Money Claim as I’m assuming that it’ll be less than £10,000 compensation. But who knows.
I’m looking to sue my former NHS GP. My medical appointment had been cancelled because I refused to wear a facemask to my appointment in July 2023. When I went down to tell the receptionist that I would complain about him, the receptionist didn’t answer my question about why he was suddenly demanding that I wear a mask even though in previous appointments I didn’t have to. Instead, he just ridiculed me for accidentally getting saliva on the glass barrier between us, and then proceeded to say that I was being “aggressive” and “giving abuse.” This is all proven to be clearly false as I was making an audio recording of the conversation (his prior lying and hostility about the facemask policy was my justification for doing this – aka he had proven himself to be a hostile liar who I had protect myself from). The receptionist then threatened to call the police on me multiple times (he didn’t ask me to leave before this) and made a video recording of me on his phone as he asked this. I then left.
The Practice Manager of the GP avoided giving me direct answers about the mask policy and the video when I was emailing him about this afterwards and tried to make out as if I was the problem. He eventually refused to respond further. I then complained to the NHS’s ICB but they allowed the GP to avoid properly responding to my complaint or acknowledge any wrongdoing. I’m currently waiting for the Ombudsman to review the complaint – both about the ICB and the GP. They’ve escalated it to being in the que as they know it’s serious, but it’ll take at least 7 months for it to be assigned to a case worker. I’m afraid to wait that long as I might be beyond the statute of limitations to make a claim which I know I have (it’ll be a year since the event in July). The video that was made by the receptionist was defamatory as it framed me as being someone who deserved to be threatened with the police, the act of threatening me with the police was distressing and clear harassment (weaponizing the police), and having medical treatment be denied because I wouldn’t wear a facemask was a violation of my rights. There was also the attempt to verbally humiliate and defame me by the receptionist, as well as the defensive and evasive response to the issue by the Practice Manager and the GP himself. All of this needs to be remedied via compensation, an apology, as well as a cease and desist over that defamatory video which now exists of me.
Does anyone know what exact grounds and laws I can sue this GP / the NHS on? The applicable laws are the real ones that I’m interested in. Also, what’s the procedure for this? I’m planning on self-representing. Who should I send the initial Letter of Claim to and what format should the Letter be in? After that I imagine it’d simply be a Small Court Money Claim as I’m assuming that it’ll be less than £10,000 compensation. But who knows.
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