Hi,
Looking for some guidance please.
I have used small claims courts before but in this case I'm not sure what to do.
I recently purchased a fireplace on Gumtree and eventually managed to get a courier via Shiply to pick it.
Problem being that the item was damaged whilst loading.
The seller claimed that the courier broke it but never produced any evidence of photos video footage as was claimed he had but never produced them and now has been ignoring my messages.
The courier claims the seller got stuck on the step of the van and that's when it broke.
The courier also claims the seller forced him to take the broken item and was very vocal to him.
The courier sent me image of broken item that they left the item in the sellers driveway.
So whom do I have a claim against if any?
The courier has said they are willing to provide statement to the court and attend if required.
Thanks
Looking for some guidance please.
I have used small claims courts before but in this case I'm not sure what to do.
I recently purchased a fireplace on Gumtree and eventually managed to get a courier via Shiply to pick it.
Problem being that the item was damaged whilst loading.
The seller claimed that the courier broke it but never produced any evidence of photos video footage as was claimed he had but never produced them and now has been ignoring my messages.
The courier claims the seller got stuck on the step of the van and that's when it broke.
The courier also claims the seller forced him to take the broken item and was very vocal to him.
The courier sent me image of broken item that they left the item in the sellers driveway.
So whom do I have a claim against if any?
The courier has said they are willing to provide statement to the court and attend if required.
Thanks
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