Simultaneous court claim and complaint to FOS

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Simultaneous court claim and complaint to FOS

29th June 2021, 07:30:AM

I have a current claim against a travel company and a bank. Several months before bringing the claim, I had complained to the FOS about the bank - my complaint was unacknowledged and I simply forgot about it. At the time I filed the online claim, the FOS got in touch with me to say they will now investigate my bank complaint. I think this is probably unethical to have the simultaneous court claim and the FOS complaint but is it unlawful and what should I do about it.
Thank you for any assistance

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des8

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Joined: Mar 2013

Posts: 20807
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29th June 2021, 07:37:AM

You have a choice of either withdrawing the FOS complaint, or applying to stay the court claim whilst the FOS complaint proceeds.
https://www.burges-salmon.com/news-a...dsman-service/

Personally not a fan of FOS,
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Simultaneous court claim and complaint to FOS