Re: Court Claim - Asset Collections / Lending stream - 8-9-2017
You've done nothing wrong, honestly xxxx I'm going to back through and check exactly where you are at and what, if anything, you need to do now okay
Okay - you have sent the CPR request and CCA request to the right places, and have so far had no response.
Your defence is due in on the 8th, so lets get that done on Friday 6th to be sure ( will get you a draft to start with ) - coincidentally the 6th is also 12 working days for the CCA response before it becomes temporarily unenforceable under section 77 of the CCA ( which you can read here -> https://www.legislation.gov.uk/ukpga/1974/39/section/77 )
That 8 weeks timescale complaint letter response is the time limit for taking an unresolved complaint to the Financial Ombudsman. You can continue with that direct with Lending Stream, and if they don't come back on affordability etc after 8 weeks then you can take that complaint to the Ombudsman - but it's separate from the court claim
You've done nothing wrong, honestly xxxx I'm going to back through and check exactly where you are at and what, if anything, you need to do now okay
Okay - you have sent the CPR request and CCA request to the right places, and have so far had no response.
Your defence is due in on the 8th, so lets get that done on Friday 6th to be sure ( will get you a draft to start with ) - coincidentally the 6th is also 12 working days for the CCA response before it becomes temporarily unenforceable under section 77 of the CCA ( which you can read here -> https://www.legislation.gov.uk/ukpga/1974/39/section/77 )
That 8 weeks timescale complaint letter response is the time limit for taking an unresolved complaint to the Financial Ombudsman. You can continue with that direct with Lending Stream, and if they don't come back on affordability etc after 8 weeks then you can take that complaint to the Ombudsman - but it's separate from the court claim
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