Originally posted by GSDgirl
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It's presumptuous of them to say that you would have had a copy of the agreement when you opened the account. What account? At this stage you've not admitted that you even had an account with anyone - that's for them to prove.
How do you know it was a Debenhams account since that wasn't in the POC? Whatever happens don't enter into any communication with Restons, and definitely don't tell them it was a Debenhams product.
Out of interest would it have been a Debenhams store card or credit card? I have a reason for asking in case it wasn't closed and paid off.
Di
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