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Reston/Arrow Global

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  • nemesis45
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    Yes and replied xxx
    Ok did you have a Debenham 's card possibly managed by GE Capital?

    nem

    Leave a comment:


  • Kati
    replied
    Re: Reston/Arrow Global

    Here ya go:

    tagging [MENTION=55034]nemesis45[/MENTION] xx
    Attached Files

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    I have now received a letter from arrow. I have emailed it if that's ok.
    Yes and replied xxx

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    I have now received a letter from arrow. I have emailed it if that's ok.
    Yes and replied xxx

    Leave a comment:


  • Kati
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    I have now received a letter from arrow. I have emailed it if that's ok.
    can you check your emails please (just to double check)?? xx

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    Hello
    No I haven't heard anything from Arrow. I have only had that one letter from Restons. The letter I sent to Arrow (from the template) was also enclosed in the letter to Restons.
    PS How do I amend the defence
    The total for the claim is £974.39 with the costs.

    I have now received a letter from arrow. I have emailed it if that's ok.

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    Hello
    No I haven't heard anything from Arrow. I have only had that one letter from Restons. The letter I sent to Arrow (from the template) was also enclosed in the letter to Restons.
    PS How do I amend the defence
    The total for the claim is £974.39 with the costs.

    I have now received a letter from arrow. I have emailed it if that's ok.

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by Diana M View Post
    Well, the good news is Arrow hasn't complied with your s.78 CCA request yet have they?

    Restons often write to Defendants to say they believe the Defence has no prospects of success so they will apply to the court for a Summary Judgment etc.

    If they do that you can hopefully inform them of their client's non-compliance with your CCA request (if that's the case). Did you make Restons aware that you'd sent a CCA request to Arrow?

    You may need to amend that Defence

    How much is this claim for?

    Di

    Hello
    No I haven't heard anything from Arrow. I have only had that one letter from Restons. The letter I sent to Arrow (from the template) was also enclosed in the letter to Restons.
    PS How do I amend the defence
    The total for the claim is £974.39 with the costs.

    Leave a comment:


  • Diana M
    replied
    Re: Reston/Arrow Global

    Originally posted by GSDgirl View Post
    I havenow gained access to the claim... I hadn't realised it was a "defence" this is what I wrote in the box:

    "I am unaware of this claim against me and seek further
    clarification to the particulars of this and proof that this is
    indeed justified. As far as I am aware I do not owe the claimant
    money."

    Well, the good news is Arrow hasn't complied with your s.78 CCA request yet have they?

    Restons often write to Defendants to say they believe the Defence has no prospects of success so they will apply to the court for a Summary Judgment etc.

    If they do that you can hopefully inform them of their client's non-compliance with your CCA request (if that's the case). Did you make Restons aware that you'd sent a CCA request to Arrow?

    You may need to amend that Defence

    How much is this claim for?

    Di

    Leave a comment:


  • Kati
    replied
    Re: Reston/Arrow Global

    tagging [MENTION=87380]Diana M[/MENTION] xx

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    [QUOTE=GSDgirl;665054]Hi.
    I havenow gained access to the claim... I hadn't realised it was a "defence" this is what I wrote in the box:
    "I am unaware of this claim against me and seek further
    clarification to the particulars of this and proof that this is
    indeed justified. As far as I am aware I do not owe the claimant
    money."

    I just read this and thought that it may have come across rude as used "" around Defence. Not my intention sorry, I just used them as I just thought I was just giving a reason to not accept culpability. I should red things with more care.

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by Diana M View Post
    In order to overcome this obstacle the forum really needs to know the precise words you entered into the "Defence" section on the MCOL website.

    What exactly did you say in the "etc" bit?

    Di
    Hi.
    I havenow gained access to the claim... I hadn't realised it was a "defence" this is what I wrote in the box:
    "I am unaware of this claim against me and seek further
    clarification to the particulars of this and proof that this is
    indeed justified. As far as I am aware I do not owe the claimant
    money."

    Leave a comment:


  • catquest
    replied
    Re: Reston/Arrow Global

    I know from a friend's old Harrods card that Santander claim that the start date of their agreement is when they took over ( eg 2007 in your case ) when the original card was taken out much earlier.

    Leave a comment:


  • GSDgirl
    replied
    Re: Reston/Arrow Global

    Originally posted by charitynjw View Post
    No worries; you may be able to tweak the defence.
    It would be an advantage to know what exactly your existing written defence is.
    Will ring Monday to gain access and will copy and paste it up. I should have been more careful. I just thought I was just not admitting guilt; not submitting a defence. (ned to calm down and not do things in panic mode!)

    Leave a comment:


  • charitynjw
    replied
    Re: Reston/Arrow Global

    Originally posted by Diana M View Post
    In order to overcome this obstacle the forum really needs to know the precise words you entered into the "Defence" section on the MCOL website.

    What exactly did you say in the "etc" bit?

    Di
    Originally posted by GSDgirl View Post
    I cant remember tbh. I cant get onto the website and the helpsdesk is closed now until Monday. I will ring them then. I feel like such a plum now. I think I may have made a bad situation worse. I thought that it best not to admit to anything until I knew for sure what this was about.
    No worries; you may be able to tweak the defence.
    It would be an advantage to know what exactly your existing written defence is.

    Leave a comment:

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