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Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

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  • Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

    In September of this year I received a Claim Form issued via the Northampton County Court Business Centre. It was for Hoist Portfolio 2 Holdings via their Solicitors, Howard Cohen & Co for an aged debt to Santander Bank in the sum of £11555.59.

    I acknowledged the claim and filed a defence that I believed the debt to be Statute Barred and wrote Howard Cohen & Co notifying them of this unless they could provide evidence otherwise. No repsonse.

    In early November I received a Notice of Proposed Allocation to the Fast Track and a Directions Questionnaire to complete.

    Also, I then spoke with Howard Cohen & Co as the Notice required that I "try to agree directions with all other parties".

    They tried to bamboozle me with various disingenuous legal arguments and phraseology but I was having none of it. I explained that there are no grounds for discussion because they had failed to provide any evidence to the contrary to my belief that the debt was statute barred. They said they would write to me within the next week.

    I then received a letter with a number of confusing and misleading statements. Also, they enclosed a number of account statements from May 2002 through to June 2011 showing all activity on the account, a copy of the Default Notice dated 11/4/2011 for arrears in the amount of £1903.20 (when the balance outstanding on the account was £11,178.92 and no payment having been made since 2007 !!!) and a screenshot of an application showing the notes from an alleged telephone conversation between Santander and I on 24/9/2009.

    From the account statements it is clear that the last payment made to the account was on 2/8/2007 and all transactions since then were automated payments debited to a current account which were returned same day, added to the outstanding balance and interest added.

    They are trying to claim that the debt is not statute barred by saying the last "cause of action" was 16 days after the default was issued (11/4/2011), when this is totally incorrect. The last "cause of action" would at the very best be a couple of months after the actual time they could have defaulted the account. That would have been a couple of months after the the last payment on 2/8/2007.

    They also claimed (verbally) that by virtue of having to "pass security" to have a conversation that the phone call on 24/9/2009 constitutes an "Acknowledgement of Debt". The Law is clear in that an acknowledgement has to be in writing, or by way of payment. Thus, as there has been no written acknowledgement, ever, the debt is clearly statute barred and unenforceable.

    I wrote to them thanking them for their letter and enclosures and set out my argument again in light of the above and enclosed a copy of my Directions Questionnaire that I had returned to the court maintaining my position that this should not be enforceable. Also a Subject Access Request with an offer to pay if required, and a CCA Letter together with a postal Order for £1. They wrote back asking for a payment of £10 to satisfy the SAR. I sent a cheque same day.

    I received no acknowledgement or response to my CCA letter and the deadline was 25/11/2015, they have 40 days to comply with the SAR and that takes things into January 2016.

    In early December I received two communications;

    Firstly, a copy of Howard Cohen's Directions Questionnaire stating the following;

    1. Pursuant to CPR 26.7(2), the claim to be allocated to the Small Claims Track.
    2. There be a stay of one month to allow both parties to negotiate settlement of the claim by way of the Small Claims Mediation Service.
    3. Both parties to inform the Court by 25th December 2015 if settlement has been agreed, or an extension of the stay is required.
    4. If settlement has not been agreed, then the Claim to be transferred to the Defendant's local court to be allocated to the Small Claims Track and listed for a Hearing on a date to be fixed by the Court with a time estimate of one hour.
    5. The Claimant pay the hearing fee on a date to be fixed by the Court.
    6. No expert evidence being necessary, no party has permission to call or rely on expert evidence.
    7. Each party shall deliver to every other party and to the Court office, copies of all documents on which they intend to rely upon no later than 14 days before the Hearing along with a signed Statement of Truth.

    Secondly, a letter from Northampton CCBC saying that the Claim is being moved to my local County Court and to await the Judge's Directions.

    So, after all this my questions are as follows;

    1. The information I have and their change of tactics/direction would seem to indicate that they know the debt is indeed statute barred and want to agree some sort of figure below £10,000 (the upper limit of the Small Claims Court). Am I correct ?
    2. My intended next action is to say that I cannot enter into mediation until they have provided the information requested in November, namely the CCA and SAR information. Therefore suggesting that they stay for another month.
    3. Assuming that they provide the information to absolutely prove beyond doubt that the debt is statute barred, what are their options ? I don't believe they have any beyond continued contact and harassment which I could raise with the FCA. Correct ?
    4. What sort of sum are they likely to have paid Santander for this debt ?

    Hope you can advise/help.

    Regards

    P
    Tags: None

  • #2
    Re: Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

    Hello. Anybody out there ?

    Comment


    • #3
      Re: Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

      This has now moved on a step.

      I have now heard from my local County Court who have scheduled a hearing for May 2016 in the Small Claims Court. They have said that Howard Cohen must file their case, together with any documents by 5th January 2016 and provide me with copies. I then have to provide my case together with documents by 19th January 2016.

      Howard Cohen have now acknowledged my CCA request which is out of time, and my SAR request which times out on 12th January 2016. They have provided none of the information requested thus far.

      I am pretty sure from the information I have already that this debt is statute barred but expect the information I have requested to 100% back that up.

      What is the position if they have not filed their case, or copied me in, by the 5th January as the judge directed ? Can I delay my submission beyond the 19th January until I receive that ? Should I notify the court if they have not complied ?

      Regards

      Pietro

      Comment


      • #4
        Re: Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

        Hello Pietro,

        The site us very busy at the moment, and we are mostly all volunteers with " day jobs " there may a delay in getting an answer at times.

        A CCA request has 12 + 2 Working Days for the recipient to respond and/or state that they need more time, failure to respond renders
        the debt unenforceable until the agreement is supplied.

        A SAR has 40 days for compliance and has no real sanction for non compliance.

        The court may admit claims of more than £10K to the SCT if a judge decides it is best
        disposed of in that track.

        What type of account was this, Loan.? Current Acc/Overdraft/ Credit Card.

        Verbal / telephone conversations ARE NOT an admission of liability, which Must be
        an unequivocal written admission of liability, not else.

        Mediation will be declined by the allocated mediator if you cannot answer yes to ALL the
        questions on the mediation questionnaire i.e. no documents supplied.

        The onus of proof that the debt is not SB falls entirely upon the claimant.

        Has the claimant filed any applications/ submitted any documents?

        Reply to Cohen is/should be along the lines of:


        Sir// Madam,
        Re: Statute Barred:
        Use their refs.

        I refer to you communication dated............................................. .... in which it is claimed that this alleged is not statute barred as a telephone conversation took place on ........................ I ma sure that Harold Cohen & C0 and its client are fully aware that and admission of liability must be Unequivocal and in writing to the creditor.
        It is also stated that the relevant six year period ( LA 1980) began 16 days after the date upon a default notice. However No Payment to this alleged debt since....................... 2007 and the debt is there statute barred.

        You must also be aware the Information Commissioners Office Guidance on Defaults in force at the relevant time stated that defaults should be registered within 6 months of the cause of action which in this case is the cessation of all payments i.e. date......................: The 2011 default date being manifestly unfair and unreasonable.

        I also remind you that your client is in breach of my lawful request for information made under the provisions of sect 77-79 of CCA 1974 as amended which was made together with the statutory fee of £1.00 and is therefore unable to enforce the alleged debt.

        Given the information above I invite your client to withdraw the claim in the interest of saving cost and court time.

        Should your client decide to proceed the claim will be robustly defended.

        A report will also be made to the FCA regarding to conduct of both H. Cohen and it's client regarding the misleading
        and deceptive claim made it correspondence.


        This is for you to amend and send or disregard as you see fit.
        Use signed for pots if sending

        nem

        Comment


        • #5
          Re: Hoist Portfolio 2 Holding Ltd and Howard Cohen & Co Solicitors and Santander

          Nem

          Thank you for your response.

          I appreciate that there is a lot of traffic on here and limited resource, I was just wondering if I had posted correctly as there had been no response and limited views. So I thought I would update to move it up the forum chart.

          Anyhow, a letter I sent some time back addressed a number of the points you mention, but not so eloquently.

          There are a number of sentences/paragraphs which I will indeed massage and use in a letter to HC when they do not provide me with the information directed by the court, let alone the information I have requested.

          To answer your questions;

          • They say that the account relates to a Cahoot Flexible Loan (rather like an overdraft facility), Initially taken out in 2002 and the last payment to the account was made in August 2007. The default was originally registered by Santander in October 2010, and since then by Hoist Portfolio in November 2011. Both way after the last credible 'cause of action' I believe.
          • Howard Cohen made the application in their Directions Questionnaire to move the claim to Small Claims Track stating '...in order to save costs and court time...'
          • No claims or documents as yet, beyond their initial claim via the NCCBC. Now it has been transferred to the local County Court, I received notification from the CC before Christmas that a hearing date has been set for May 2016. I am awaiting their filed claim and supporting documents. The court instructed them to have this submitted by 5th January 2016 and to provide me with copies. I then have to do the same by 19th January 2016.


          So, if they do not comply with this request of the Court's, what next ? Do I still have to submit by 19th January without any documents from them ?
          Do I check with the Court to see if they have filed and just not sent me copies ? If they haven't filed, then what ? If they have filed but not sent me copies, then what ?

          I wrote to HC in the lead up to Christmas saying that as they had not provided me with any of the requested information in the CCA Letter, that I could not see how we could consider entering into mediation discussions and requested a stay of 28 days, for their benefit, to come up with this. Is this a reasonable position from my part ?

          All I can think of doing is giving them until the end of this week and then write a letter along the lines of the one you have suggested, highlighting their failings in both my and the Court's requests, and then sending a copy to the Court and sitting back.

          Thanking you in anticipation.

          Regards

          Pietro

          Originally posted by nemesis45 View Post
          Hello Pietro,

          The site us very busy at the moment, and we are mostly all volunteers with " day jobs " there may a delay in getting an answer at times.

          A CCA request has 12 + 2 Working Days for the recipient to respond and/or state that they need more time, failure to respond renders
          the debt unenforceable until the agreement is supplied.

          A SAR has 40 days for compliance and has no real sanction for non compliance.

          The court may admit claims of more than £10K to the SCT if a judge decides it is best
          disposed of in that track.

          What type of account was this, Loan.? Current Acc/Overdraft/ Credit Card.

          Verbal / telephone conversations ARE NOT an admission of liability, which Must be
          an unequivocal written admission of liability, not else.

          Mediation will be declined by the allocated mediator if you cannot answer yes to ALL the
          questions on the mediation questionnaire i.e. no documents supplied.

          The onus of proof that the debt is not SB falls entirely upon the claimant.

          Has the claimant filed any applications/ submitted any documents?

          Reply to Cohen is/should be along the lines of:


          Sir// Madam,
          Re: Statute Barred:
          Use their refs.

          I refer to you communication dated............................................. .... in which it is claimed that this alleged is not statute barred as a telephone conversation took place on ........................ I ma sure that Harold Cohen & C0 and its client are fully aware that and admission of liability must be Unequivocal and in writing to the creditor.
          It is also stated that the relevant six year period ( LA 1980) began 16 days after the date upon a default notice. However No Payment to this alleged debt since....................... 2007 and the debt is there statute barred.

          You must also be aware the Information Commissioners Office Guidance on Defaults in force at the relevant time stated that defaults should be registered within 6 months of the cause of action which in this case is the cessation of all payments i.e. date......................: The 2011 default date being manifestly unfair and unreasonable.

          I also remind you that your client is in breach of my lawful request for information made under the provisions of sect 77-79 of CCA 1974 as amended which was made together with the statutory fee of £1.00 and is therefore unable to enforce the alleged debt.

          Given the information above I invite your client to withdraw the claim in the interest of saving cost and court time.

          Should your client decide to proceed the claim will be robustly defended.

          A report will also be made to the FCA regarding to conduct of both H. Cohen and it's client regarding the misleading
          and deceptive claim made it correspondence.


          This is for you to amend and send or disregard as you see fit.
          Use signed for pots if sending

          nem

          Comment

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