Hi All
I hope someone can help - people seem very knowledgable on this forum!!
I received a Claim form from Bryan Carter/Lowell Portfolio. The date of issue was 27th October.
Picture below:
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I had not heard of shop direct but looked them up and they seem to own various catalogue companies. I had three catalogues but was sure i paid them all off out of my redundancy. The problem is as they haven't told me WHICH one it is i have no idea. I didn't keep any of my account things as in my mind they were paid up and i didn't want to use them again.
It also might be a mistake or a debt someone has taken in my name, but given i have so little to go on ...who knows.
I can't admit or deny the claim in all honesty unless I know more so I had a look on here and gained some fantastic information, then I did the following:
I sent two recorded delivery letters, one to Lowell for CCA request with £1 postal order - this went on 4/11
One to Bryan Carter for CPR 31 - also went on 4/11.
I have not received a response from Lowell.
I have received a response from Bryan Carter - no surprises ...see below:
[IMG][/IMG]
So first thing i think i need to do is now file my defence but i have some questions:
1. Can someone help me with the dates please - I think i had 28 days from issue date (27/10/15) as I did file an acknowledgement of service, with intention to defend. Not sure how that 28 days is calculated though??
2. Once I file defence online - Is there anything else i need to do - have I missed anything.
3. Do i need to write to Lowell again?
Really grateful for any help you can give. Thank you so much xxx
I hope someone can help - people seem very knowledgable on this forum!!
I received a Claim form from Bryan Carter/Lowell Portfolio. The date of issue was 27th October.
Picture below:
[IMG][/IMG]
I had not heard of shop direct but looked them up and they seem to own various catalogue companies. I had three catalogues but was sure i paid them all off out of my redundancy. The problem is as they haven't told me WHICH one it is i have no idea. I didn't keep any of my account things as in my mind they were paid up and i didn't want to use them again.
It also might be a mistake or a debt someone has taken in my name, but given i have so little to go on ...who knows.
I can't admit or deny the claim in all honesty unless I know more so I had a look on here and gained some fantastic information, then I did the following:
I sent two recorded delivery letters, one to Lowell for CCA request with £1 postal order - this went on 4/11
One to Bryan Carter for CPR 31 - also went on 4/11.
I have not received a response from Lowell.
I have received a response from Bryan Carter - no surprises ...see below:
[IMG][/IMG]
So first thing i think i need to do is now file my defence but i have some questions:
1. Can someone help me with the dates please - I think i had 28 days from issue date (27/10/15) as I did file an acknowledgement of service, with intention to defend. Not sure how that 28 days is calculated though??
2. Once I file defence online - Is there anything else i need to do - have I missed anything.
3. Do i need to write to Lowell again?
Really grateful for any help you can give. Thank you so much xxx
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