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Hi,
Wonder if somebody can help.
Received a claim form, the problem is that I have never received any information about this as the address was incorrect, it was Flat no, flat name, flat no, road name on their letters (I checked with them, might not be a good move). The claim form had Flat no, flat name, flat no, truncated road name (only half of the name printed). The rest of the address was incorrect.
What is the best route forward with this. I don't deny owing the monies, I don't object to paying it back, due to circumstances, I left my previous house which I shared with an ex girlfriend, and left lots of paperwork behind.
Just would appreciate some advice on what to do next please. I did explain that due to the incorrect details when on the phone, I would look at a formal complaint with the ICO, defend it due to incorrect information and not being given the opportunity to resolve the issue. They said something about an order that if it was stuck to, it wouldn't appear on my credit file, but if I broke it, would be back in court.
Many thanks in anticipation.
Wonder if somebody can help.
Received a claim form, the problem is that I have never received any information about this as the address was incorrect, it was Flat no, flat name, flat no, road name on their letters (I checked with them, might not be a good move). The claim form had Flat no, flat name, flat no, truncated road name (only half of the name printed). The rest of the address was incorrect.
What is the best route forward with this. I don't deny owing the monies, I don't object to paying it back, due to circumstances, I left my previous house which I shared with an ex girlfriend, and left lots of paperwork behind.
Just would appreciate some advice on what to do next please. I did explain that due to the incorrect details when on the phone, I would look at a formal complaint with the ICO, defend it due to incorrect information and not being given the opportunity to resolve the issue. They said something about an order that if it was stuck to, it wouldn't appear on my credit file, but if I broke it, would be back in court.
Many thanks in anticipation.
