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Restons refusal to provide documentation.

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  • Restons refusal to provide documentation.

    Hi.

    My wife recently received a court claim from Restons in relation to an old credit card we thought had been paid. I often read this forum so sent them CPR 31.14 request, too which they are refusing to provide any documentation. I have uploaded the letter.

    What I requested was the usual, copy of agreement, default notice, terms and conditions and deed / notice of assignment. Seems like a strange response.

    Would be glad if anybody could help.
    Attached Files
    Servo Fides
    Tags: None

  • #2
    Re: Restons refusal to provide documentation.

    Hiya xx

    Did you also send a CCA request to the creditor?

    The response you have from Restons, sadly, is quite standard.

    Could you type out the original particulars of claim from the claim form.

    Thanks xx
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Re: Restons refusal to provide documentation.

      Originally posted by maruvian View Post
      Hi.

      My wife recently received a court claim from Restons in relation to an old credit card we thought had been paid. I often read this forum so sent them CPR 31.14 request, too which they are refusing to provide any documentation. I have uploaded the letter.

      What I requested was the usual, copy of agreement, default notice, terms and conditions and deed / notice of assignment. Seems like a strange response.

      Would be glad if anybody could help.
      Did you ask the original creditor for a copy of the C.C.A.,and send a one pound postal order with it.

      Comment


      • #4
        Re: Restons refusal to provide documentation.

        The POc are as follows, The claimant claims payment of the overdue balance due from the Defendant(s) under a contract between the Defendant(s) and Vanquis dated on or about 29/01/2008 and assigned to the Claimant on 14/02/2012 in the sum of £361.06.

        Particulars a/c no xxxxxxxxxxxxxxxxx.

        Restons have also sent me details of a case relating to somebody else.

        Do I still need to send CCa request?
        Servo Fides

        Comment


        • #5
          Re: Restons refusal to provide documentation.

          Originally posted by maruvian View Post

          Restons have also sent me details of a case relating to somebody else.
          Doesn't that break the data protection act ???

          Comment


          • #6
            Re: Restons refusal to provide documentation.

            Originally posted by maruvian View Post
            The POc are as follows, The claimant claims payment of the overdue balance due from the Defendant(s) under a contract between the Defendant(s) and Vanquis dated on or about 29/01/2008 and assigned to the Claimant on 14/02/2012 in the sum of £361.06.

            Particulars a/c no xxxxxxxxxxxxxxxxx.

            Restons have also sent me details of a case relating to somebody else.

            Do I still need to send CCa request?
            Yes send the CCA request to the claimant.

            If you have contact details of the other person, forward them the documents on, and I would email Restons about their error, cc it to the ICO, and tell them you have forwarded the documents on to the correct person.
            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment

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