Re: Consent Order
Just a quick update! (I've read many other threads on forums where people start a story, but never end it, so...)
1. I have spoken to the FOS, pass on my thanks, and they've now closed the case.
2. I have spoken to the firm, who have responded back via email to advise they'd be prepared to take the full outstanding balance at a 20% discount. The discount is actually more than the fee they wished to charge!
3. I have just sent an email back to the firm, as suggested by Tools, asking for written confirmation no repo orders or additional amounts will be due and that all relevant agencies will be updated to a settled status upon payment.
Thanks again for all your help Tools and Amethyst, hopefully by the end of next week this will now all be closed and resolved.
Just a quick update! (I've read many other threads on forums where people start a story, but never end it, so...)
1. I have spoken to the FOS, pass on my thanks, and they've now closed the case.
2. I have spoken to the firm, who have responded back via email to advise they'd be prepared to take the full outstanding balance at a 20% discount. The discount is actually more than the fee they wished to charge!
3. I have just sent an email back to the firm, as suggested by Tools, asking for written confirmation no repo orders or additional amounts will be due and that all relevant agencies will be updated to a settled status upon payment.
Thanks again for all your help Tools and Amethyst, hopefully by the end of next week this will now all be closed and resolved.
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