Hey guys thanks for any help it's appreciated.
Last year we changed bank accounts and tv licence were a company we forgot to tell. They sent an enforcement agent around in December 2013 and I re-instated the direct debit with him on the doorstep. Asking for it to be taken on the 10th of every month. As far as I was aware that would then be set up and I'd be covered. Last month I received a court summons for unpaid tv licence!! I immediately rang them and questioned it and was told they had cancelled the direct debit due to failed payments. They had sent me no correspondence showing or telling me this until the court papers arrived. I then spoke with the courts explaining I wouldn't be able to make the date as I was away on a mandatory course for work. They advised me to email them with any mitigating circumstances and to either enter a plea or ask for an adjournment. I emailed all the information asked for and the day after the court hearing received an automated email saying my original email hadn't been able to be sent! (Damn you Apple) I spoke with the courts and explained what had happened and was asked to send everything in again via post! I did this on the 27th of last month and stupidly didn't send it recorded! They don't have the paperwork! I was then given another email address to forward everything to and did this on the 11th June. My fine is due tomorrow so chased it up with them again today. They have finally received everything and have agreed to reopen the case for a date in July. Would anyone be able to advise on how to deal with this in court please? Tv licence have demanded full payment of the licence fee and I have told them that I no longer need a licence. I have disconnected all form of live tv from my property until I manage to sort out the court case. Also in my absence and due to the courts not actually receiving my emails before the court date I was fined £400 plus £120 costs and £40 victim surcharge (whatever that is) I think I'm managing to handle it but would like some reassurance please
thanks to anyone that can help
edit - forgot to mention that the tv licence agent I spoke to on the phone told me they had all the correct bank details and that the direct debit was set for the first and it looked like a clerical error. Can I be penalised for something that was out of my hands and control?
Last year we changed bank accounts and tv licence were a company we forgot to tell. They sent an enforcement agent around in December 2013 and I re-instated the direct debit with him on the doorstep. Asking for it to be taken on the 10th of every month. As far as I was aware that would then be set up and I'd be covered. Last month I received a court summons for unpaid tv licence!! I immediately rang them and questioned it and was told they had cancelled the direct debit due to failed payments. They had sent me no correspondence showing or telling me this until the court papers arrived. I then spoke with the courts explaining I wouldn't be able to make the date as I was away on a mandatory course for work. They advised me to email them with any mitigating circumstances and to either enter a plea or ask for an adjournment. I emailed all the information asked for and the day after the court hearing received an automated email saying my original email hadn't been able to be sent! (Damn you Apple) I spoke with the courts and explained what had happened and was asked to send everything in again via post! I did this on the 27th of last month and stupidly didn't send it recorded! They don't have the paperwork! I was then given another email address to forward everything to and did this on the 11th June. My fine is due tomorrow so chased it up with them again today. They have finally received everything and have agreed to reopen the case for a date in July. Would anyone be able to advise on how to deal with this in court please? Tv licence have demanded full payment of the licence fee and I have told them that I no longer need a licence. I have disconnected all form of live tv from my property until I manage to sort out the court case. Also in my absence and due to the courts not actually receiving my emails before the court date I was fined £400 plus £120 costs and £40 victim surcharge (whatever that is) I think I'm managing to handle it but would like some reassurance please
thanks to anyone that can help
edit - forgot to mention that the tv licence agent I spoke to on the phone told me they had all the correct bank details and that the direct debit was set for the first and it looked like a clerical error. Can I be penalised for something that was out of my hands and control?
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