Re: Please help - very worried. Ref: IND/Hegarty LLP/Aktiv Kapital/MBNA
I called the guy again at IND - he said that he has requested Hegarty to send the letter and email. He said he has mentioned to the extension but it is ultimately Hegarty who sends the letter, they are the LLP and provide the extension.
I told him but every time i try speaking to them i am passed through to IND, he said because they are handling the account.
He refused the 28 days extension, saying that he feels 14 days is adequate. I asked him if he has the documents to hand he said no, so asked how he came to a conclusion that 14 days would be adequate. He said the documents could even come tomorrow, i told him but thats just assumptions. He said he has no problem in providing further extension if required.
He said that he has entered on file - Do not enter judgment.
I repeated numerous times that I need email confirmation but he said his contact at Hegarty is out today so you should get it tomorrow. When i pushed him that it urgent that i get it tomorrow he kept replying that its Hegarty who need to send.
im getting worried now as i still do not have the extension email and its all going round in circles.
I called the guy again at IND - he said that he has requested Hegarty to send the letter and email. He said he has mentioned to the extension but it is ultimately Hegarty who sends the letter, they are the LLP and provide the extension.
I told him but every time i try speaking to them i am passed through to IND, he said because they are handling the account.
He refused the 28 days extension, saying that he feels 14 days is adequate. I asked him if he has the documents to hand he said no, so asked how he came to a conclusion that 14 days would be adequate. He said the documents could even come tomorrow, i told him but thats just assumptions. He said he has no problem in providing further extension if required.
He said that he has entered on file - Do not enter judgment.
I repeated numerous times that I need email confirmation but he said his contact at Hegarty is out today so you should get it tomorrow. When i pushed him that it urgent that i get it tomorrow he kept replying that its Hegarty who need to send.
im getting worried now as i still do not have the extension email and its all going round in circles.
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