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I hope this is the right place to post this. Ok im a disabled lady who hired a small cleaning firm in each week to help with my domestic cleaning, ironing, hovering ,dusting etc. Anyway because of my condition and anxiety it was agreed they would send in a regular lady who I was happy and familiar with.
The problems started when I was moved to a adapted bungalow suitable for my disabilities' but in a village further away an more remote than previously living, the lady used didn't want to travel so far and was unhappy with the firm anyway so left there employment after this things went down hill fast and consequently this is where all my problems started my ironing was being done, but nothing on the domestic side the house was how we (my husband is my fulltime carer) left it.
I wasn't happy with this but allowed them a few weeks to get themselves together, they never did. Different cleaners who I was unfamiliar with arrived, not as our agreement for my needs and I think they must have just ironed an sat on my settee for the rest of the 3hr or so allotted as nothing else was touched, in fact on one day they sent the husband of the owner to do my cleaning, he was refused his services by my husband at the front door, the owner was again reminded I need a cleaner I was happy an familiar with as per my condition and our agreement and certainly not a man with no experience.
The cleaning was supposed to be done on a tues ironing an Friday cleaning, the problem is they think they can get way charging me for cleaning on a Friday because I was always out attending my regular weekly social activities. of course I refuse to pay for the work not done in fact I have not paid them anything as they where invoicing for work not done.
They also had without my permission my house keys cut and gave them out without my knowledge to there said cleaners. I am not prepared to be bullied by them to pay for some thing I consider wasn't done and consequently after home visit late in the evening with no resolve I have received a form from Northampton cbbc asking for £608 its making me poorly the stress of all this im totally out of my depth and don't know what to do or how to complete the defence form let alone how to compile my side of all this.
I have acknowledged the service of said documents an indicated I wish to defend but I need some help how or what I should do now an how to word things. Im very disabled an in a wheelchair so I think they see me as a easy target thinking I wont do anything because physically an mentally its difficult for me.
please, please help me someone im so fraught with all this. thank you I should have said earlier in case it matters to my defence that there services where via a verbal agreememt nothing signed on paper the only thing they put on paper was a tick chart left at mine indicating jobs alleged done.
i need some help feeling very depressed, worthless and worried don't know where to turn, thank you all in advance for any help or advice given.
The problems started when I was moved to a adapted bungalow suitable for my disabilities' but in a village further away an more remote than previously living, the lady used didn't want to travel so far and was unhappy with the firm anyway so left there employment after this things went down hill fast and consequently this is where all my problems started my ironing was being done, but nothing on the domestic side the house was how we (my husband is my fulltime carer) left it.
I wasn't happy with this but allowed them a few weeks to get themselves together, they never did. Different cleaners who I was unfamiliar with arrived, not as our agreement for my needs and I think they must have just ironed an sat on my settee for the rest of the 3hr or so allotted as nothing else was touched, in fact on one day they sent the husband of the owner to do my cleaning, he was refused his services by my husband at the front door, the owner was again reminded I need a cleaner I was happy an familiar with as per my condition and our agreement and certainly not a man with no experience.
The cleaning was supposed to be done on a tues ironing an Friday cleaning, the problem is they think they can get way charging me for cleaning on a Friday because I was always out attending my regular weekly social activities. of course I refuse to pay for the work not done in fact I have not paid them anything as they where invoicing for work not done.
They also had without my permission my house keys cut and gave them out without my knowledge to there said cleaners. I am not prepared to be bullied by them to pay for some thing I consider wasn't done and consequently after home visit late in the evening with no resolve I have received a form from Northampton cbbc asking for £608 its making me poorly the stress of all this im totally out of my depth and don't know what to do or how to complete the defence form let alone how to compile my side of all this.
I have acknowledged the service of said documents an indicated I wish to defend but I need some help how or what I should do now an how to word things. Im very disabled an in a wheelchair so I think they see me as a easy target thinking I wont do anything because physically an mentally its difficult for me.
please, please help me someone im so fraught with all this. thank you I should have said earlier in case it matters to my defence that there services where via a verbal agreememt nothing signed on paper the only thing they put on paper was a tick chart left at mine indicating jobs alleged done.
i need some help feeling very depressed, worthless and worried don't know where to turn, thank you all in advance for any help or advice given.
Hi Chlodella
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