I have had a long battle going on with Lloyds over a credit card which had PPI applied to it.
The card was applied for in 1999 on a visit to the bank on some other matter, however the lady in the bank did the usual, filled in the application form, got me to sign and and told me because we'd ticked the insurance the application would be accepted.
Fast forward to July 2006, the account was still in use and the news broke about bank and credit card charges. I started to go through my banking details and realised I had quite a few cards/loan that had first of all late payment charges, and PPI on them. I called Lloyds and cancelled the PPI. In January 2007 I sent off a SAR for the info on the PPI and the account, after receiving no information at all on the PPI I had paid for 7 years I wrote to them and informed them I was placing the account into dispute and why. All they sent me was a copy of the application form (no cancellation details, no credit limit, very few T&C) and some card statements, but only going back to 2001, nothing for 1999 or 2000.
I think I made my last voluntary payment maybe around March 2007 (I will have to check) but despite this they continued to remove funds from my current and savings accounts to pay off the balance.
This resulted in D/Ds being unpaid including my mortgage, more charges on both the current account and the card account. Finally in November 2007 I moved my current account to another bank to stop them taking payments. This resulted in my current account being £900 overdrawn, which has still not been resolved, the total being made up from bank charges ant the card payments they took.
I wrote to them numerous times asking for the info on the PPI, asking for the money back (I had never claimed on it) and also for the charges on the card account to be returned - nothing
Lloyds defaulted me in January 2008.
Since then it has been passed to around seven different DCAs.
I reported them to FOS and they upheld my complaint, Lloyds had to put me back in a position I would have been had I not been sold the PPI.
In December 2011 I received a cheque, I signed nothing and there was no explanation of how they came to this decision on the amount! I rang them and they told me because it went back to 1999 they could only estimate what I had paid, hence the amount they sent????? Their records only want back to 2005!
In the background I was still receiving threatening letters about the account and in July last year lloyds sold the account to CAI Finance, whoever they are.
I've had no contact with them until yesterday. They have now sent me a claim form from Northampton County Court for the full amount on the account.
I intend to defend as I still feel there is unfinished business with lloyds.
However I am completely out of my depth with this as I've never had any legal dealings. So I have a few questions.
1. On the claim form it states that I defaulted on the account in May 2008, this is untrue as it was January 2008
2. The total they are asking for includes late payment charges and interest, where do i stand with this?
3. I've worked that I have not actually paid anything for 71 months, so where do we stand on the time limitations front
4. How do I respond? I have registered with MCOL what do I need to say?
many thanks and a chocolate biccy for getting this far
Birch
The card was applied for in 1999 on a visit to the bank on some other matter, however the lady in the bank did the usual, filled in the application form, got me to sign and and told me because we'd ticked the insurance the application would be accepted.
Fast forward to July 2006, the account was still in use and the news broke about bank and credit card charges. I started to go through my banking details and realised I had quite a few cards/loan that had first of all late payment charges, and PPI on them. I called Lloyds and cancelled the PPI. In January 2007 I sent off a SAR for the info on the PPI and the account, after receiving no information at all on the PPI I had paid for 7 years I wrote to them and informed them I was placing the account into dispute and why. All they sent me was a copy of the application form (no cancellation details, no credit limit, very few T&C) and some card statements, but only going back to 2001, nothing for 1999 or 2000.
I think I made my last voluntary payment maybe around March 2007 (I will have to check) but despite this they continued to remove funds from my current and savings accounts to pay off the balance.
This resulted in D/Ds being unpaid including my mortgage, more charges on both the current account and the card account. Finally in November 2007 I moved my current account to another bank to stop them taking payments. This resulted in my current account being £900 overdrawn, which has still not been resolved, the total being made up from bank charges ant the card payments they took.
I wrote to them numerous times asking for the info on the PPI, asking for the money back (I had never claimed on it) and also for the charges on the card account to be returned - nothing
Lloyds defaulted me in January 2008.
Since then it has been passed to around seven different DCAs.
I reported them to FOS and they upheld my complaint, Lloyds had to put me back in a position I would have been had I not been sold the PPI.
In December 2011 I received a cheque, I signed nothing and there was no explanation of how they came to this decision on the amount! I rang them and they told me because it went back to 1999 they could only estimate what I had paid, hence the amount they sent????? Their records only want back to 2005!
In the background I was still receiving threatening letters about the account and in July last year lloyds sold the account to CAI Finance, whoever they are.
I've had no contact with them until yesterday. They have now sent me a claim form from Northampton County Court for the full amount on the account.
I intend to defend as I still feel there is unfinished business with lloyds.
However I am completely out of my depth with this as I've never had any legal dealings. So I have a few questions.
1. On the claim form it states that I defaulted on the account in May 2008, this is untrue as it was January 2008
2. The total they are asking for includes late payment charges and interest, where do i stand with this?
3. I've worked that I have not actually paid anything for 71 months, so where do we stand on the time limitations front
4. How do I respond? I have registered with MCOL what do I need to say?
many thanks and a chocolate biccy for getting this far
Birch
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