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Received Claim Pack

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  • Received Claim Pack

    Hello all, need some advice here

    We have had an issue with our Builder who sent a final bill that we did not agree with. Builder agreed to a goodwill reduction of £500 and we paid the outstanding amount. All sorted, or so we thought

    Roll on a couple of weeks and we received a bill from another trade. We said we had agreed with the Builder that they would take on this part of the job, fitting UPVC fascia's and guttering, and if the Builder asked the other trade to do it then the Invoice should be forwarded to the Builder. Cue outrage from the Builder and an Invoice requesting the £500 goodwill plus an additional amount for apparent work that neither he nor the other trade had charged for

    After this we received a Payment Demand from an online Solicitor, replied to this within the 30 days stating we disputed the debt. This was signed 22/08/2022 and sent Royal Mail Signed For

    Have not heard anything since until this morning when a Claim Pack arrived in the post sent Royal Mail Signed For yesterday

    We have some issues with the Claim Form in addition to what the request is for. My address is incorrect and the house number for my wife's address has been hand written in Red ink over the printed house number on the form. The Issue Date in the top right is 12/09/2022 which has been crossed out and 08/11/2022 written in underneath. I believe returning the Payment Demand allows an additional 30 days for the issue to be resolved. We have not heard anything from the Builder within this time and 12/09/2022 is less than 30 days from the date on the Payment Demand. Is amending the date valid?

    The Claim Form says it can be accessed online at moneyclaim.gov.uk. I have not logged in to view it yet

    The Builder took longer than anticipated which cost us an extra months rent and bills as we moved out while the work was being done. There are also some issues with the work but we would rather not have the Builder back to resolve these and are living with them at the moment

    Any advice appreciated
    Tags: None

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