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NPower - Lowells

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  • Forkinhades
    started a topic NPower - Lowells

    NPower - Lowells

    I received a county court claim on Friday from Lowells.

    History - Npower account was closed about 3 years ago. Their final bill was wrong, so i never paid it as i was in dispute with them. Refusing to listen, they then sold my 'debt' to the collection agency Lowells who are now taking me to court.

    I have filled in the AOS, do now have 28 days to get my defence together.

    I have seen some defence templates on this forum, and a link has taken ne here.

    Should I use the adapted template in the MCOL onlibe form? Which is my bext step. Or should i wait until it goes to court? But just put a brief defence in the online MCOL.

    Happy to post more details as required.
    Tags: None

  • echat11
    replied
    Originally posted by Forkinhades View Post
    What I meant was. If I havnt paid yet. Why would overdales notify the court that its settled?

    Or is notification from the Mediator
    Probably the Mediator. Give the Court a call.

    Leave a comment:


  • Forkinhades
    replied
    What I meant was. If I havnt paid yet. Why would overdales notify the court that its settled?

    Or is notification from the Mediator

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    Just checked MCOL, and the court have received a settled notification from Overdales. They still have not sent the invoice. And I haven't paid?

    Is this normal?
    Yes, everything is slow.

    Leave a comment:


  • Forkinhades
    replied
    Just checked MCOL, and the court have received a settled notification from Overdales. They still have not sent the invoice. And I haven't paid?

    Is this normal?

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    During Mediation, they 'mediator" advised that overdales had to send me the settlement invoice. They have yet to send it? Are they trying another trick?
    No, they are just slow. Set a 'deadline', then send them a chase letter.

    Leave a comment:


  • Forkinhades
    replied
    During Mediation, they 'mediator" advised that overdales had to send me the settlement invoice. They have yet to send it? Are they trying another trick?

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    OK. Had mediation today. And we settled out if court.

    From the original £250, they offered £225 to settle.​​​

    My offer was £48.

    Then they offered £200 - I refused
    ​​Then they offered £100 - I refused

    Then they agreed to take my offer of £48

    Many Thanks to this forum.
    Great work!!!
    Well done, great negotiating and persistence.

    Leave a comment:


  • Forkinhades
    replied
    OK. Had mediation today. And we settled out if court.

    From the original £250, they offered £225 to settle.​​​

    My offer was £48.

    Then they offered £200 - I refused
    ​​Then they offered £100 - I refused

    Then they agreed to take my offer of £48

    Many Thanks to this forum.
    Great work!!!

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    In section D1 of the DQ I have ticked No suitability without a hearing.
    And stated
    Overdales have not sent all the requested documents.
    Account was disputed with Npower at the time. Npower ignored me, when stated that the amount sought was incorrect.

    Is this correct?

    Thank you
    Yes, that's fine.

    Leave a comment:


  • Forkinhades
    replied
    In section D1 of the DQ I have ticked No suitability without a hearing.
    And stated
    Overdales have not sent all the requested documents.
    Account was disputed with Npower at the time. Npower ignored me, when stated that the amount sought was incorrect.

    Is this correct?

    Thank you

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    So as they have failed to produce the agreement. I can tick 'No Mediation'?
    I would tick 'yes' for mediation, but state that they haven't sent the requested documents.

    Leave a comment:


  • Forkinhades
    replied
    So as they have failed to produce the agreement. I can tick 'No Mediation'?

    Leave a comment:


  • echat11
    replied
    Originally posted by Forkinhades View Post
    OK, so I have the DQ from the court.
    Do I put in the DQ what was previously posted in the letter to Overdales?

    I'm assume that I don't want mediation as well.

    Thank you
    No, you answer the questions. If you have received all the requested documentation, then you can say 'yes' to mediation.

    You send a copy to the Court and a copy to Lowell's.

    Here's a guide, that might help - https://www.lawble.co.uk/directions-questionnaire/

    Leave a comment:


  • Forkinhades
    replied
    OK, so I have the DQ from the court.
    Do I put in the DQ what was previously posted in the letter to Overdales?

    I'm assume that I don't want mediation as well.

    Thank you

    Leave a comment:

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