First thread, be kind.
I received PPI refund through claims4you in jan 2016 and was late in paying the service fee to them and it went as far as legal proceedings.
The CCJ was Issued for two claim account I had through them. One which was successful and warranted a refund which I paid with the additional late fee and the second which was rejected as not qualifying for a refund, therefore no fee due to C4Y.. The CCJ went through for both account for the full amount of both. I was visited by High Court Officers and explained the problem. Whilst they were at my home I called C4Y and their litigation dept instructed the HCEOs by email “This case has been sent in error. Please deinstruct any HCEO.” They left and the person I spoke to at C4Y said they would make the arrangements to have the CCJ recalled. I phoned a couple of days later to confirm that this had been done and was told that it had been. Problem solved i believed.
Jan 19. I decide to check my credit report to see how things were having not done so for over 5yrs. I found the CCJ to still be on my file as unsatisfied for the full amount alledgedly due from 2016. Unfortunately Claims4You are in winding up precedings and there is no point of contact to resolve the issue. I was able to contact the High Court Enforcement company and they provided me with the original email sent by them in May 2016. Along with the letter from the loan company saying there is no refund due on the account and my bank statement showing payment to C4Y. These are the only few pieces of evidence I have regarding the payment.
I am unsure how to proceed. If anyone could give some insight into my options to get the `CCJ off my credit report I would be grateful.
Thanks
I received PPI refund through claims4you in jan 2016 and was late in paying the service fee to them and it went as far as legal proceedings.
The CCJ was Issued for two claim account I had through them. One which was successful and warranted a refund which I paid with the additional late fee and the second which was rejected as not qualifying for a refund, therefore no fee due to C4Y.. The CCJ went through for both account for the full amount of both. I was visited by High Court Officers and explained the problem. Whilst they were at my home I called C4Y and their litigation dept instructed the HCEOs by email “This case has been sent in error. Please deinstruct any HCEO.” They left and the person I spoke to at C4Y said they would make the arrangements to have the CCJ recalled. I phoned a couple of days later to confirm that this had been done and was told that it had been. Problem solved i believed.
Jan 19. I decide to check my credit report to see how things were having not done so for over 5yrs. I found the CCJ to still be on my file as unsatisfied for the full amount alledgedly due from 2016. Unfortunately Claims4You are in winding up precedings and there is no point of contact to resolve the issue. I was able to contact the High Court Enforcement company and they provided me with the original email sent by them in May 2016. Along with the letter from the loan company saying there is no refund due on the account and my bank statement showing payment to C4Y. These are the only few pieces of evidence I have regarding the payment.
I am unsure how to proceed. If anyone could give some insight into my options to get the `CCJ off my credit report I would be grateful.
Thanks
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