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Lowells

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  • Lowells

    Any advice would be appreciated

    Back in 2011 I had a very poor service from BT and they breached my contract and gave my number to another person without my knowledge. The first I knew was when my son had an accident at school and they tried to phone me and got another person.

    Eventually they apologised and said they would try to re-instate my number but I would have to take a new contract and they would give a discount for the inconvenience and agreed to fix the issues with both telephone and broadband services. They could not give the number back as it now was on another account.

    After 6 weeks they neither fixed the issues agreed nor the speed of my broadband so I informed them on a recorded telephone call that I was terminating the account at the end of the month and would pay my account in full the next invoice.

    I heard nothing until 3 months later when I was told I owed 3 months line and broadband rental as I had breached contract. I contacted BT and explained again the circumstances and full history ect. I was then informed several months later that my debt would be passed to Lowells solicitors.


    I phoned them again and yet again explained the circumstances. When I recieved a leter from Lowells asking for the money I explained but was told they were not interested in anything apart from getting their client the money stated.

    After this I ignored them untill they started ccj proceedings. The proceedings were transfered to central London but I never recieved a court date so in my abscence a ccj was granted in my absence. On recieving the ccj I immediatelt telephoned the court and explained I had not received a date. I was told to put it in writing which I did immediately. After 3 weeks and no reply I then contacted the court explaining that I had recieved no respone and was told I needed to fill out a form to get it put aside which I did.

    Meanwhile I recieved 4 letters from lowell stating the court had judged that I pay 150% more than the original amount claimed and unless I paid or set up a monthly plan they would apply for balifs, attachment of earnings ect.

    On going to the court on the date to set aside judgement I was granted the setting asside dispite Lowells representatives attempt to say it was past the 14 day deadline, the magistrate agreed that as soon as I had been informed I acted reasonably contacting the court on the day I recieved it.

    I also was informed the ccj was for the original claim not with 150% added.

    Are Lowells alowed to fraudulently use the threat of court powers to unlawfully try to gain financial gain Not agread by the court, by saying that the court said I owed. I thought fraudulent legal claims for financial gain was illegal

    russ
    Tags: None

  • #2
    Well done on getting the Judgment set aside- are you carrying on with defending the case now?

    The amount that was on the Judgment order you received was the amount you owed to Lowell. Was the Judgment order for a forthwith payment ?

    Did Lowell tell you a different amount ? ( 150% of the actual Judgment order ? or 150% of the original claim - so court fees/costs/interest added but not actually ordered - ie. what amount was the Judgment for? vs what amount did Lowell ask you to pay after obtaining the Judgment ? )

    Have you sent a SAR data request to BT to try and get hold of the old details of your account closure to help with your defence?
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      The judgement was for 209 pounds lowell said the judgement said i had to pay them 519.56 pounds and if not paid they would get the court to enforce it. The judge at the hearing said the judgement was for 209 only

      Comment


      • #4
        I have had so many problems with BT and even now although with a different supplier that uses BT lines the line issues with the BT still bug me

        Comment


        • #5
          Honestly the trouble I had with BT, I paid them up till I terminated the account so I owe them nothing and would rather go to prison than pay something I do not owe especially to such a fraudulent bunch

          Comment

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          SHORTCUTS


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