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Court Claim - Arrow Global Ltd / Lloyds Bank Plc - 16-1-2018

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  • #31
    £3.2k seems like a big amount for an overdraft. Does the account number on that notice of assignment mean anything to you - is it the old bank account number as far as you know ?
    From the letters they have sent, and that Notice of Assignment, the claimant don't seem to be aware what the debt actually is for. Normally if it were an overdraft they'd reply saying the CCA request doesn't apply.


    ----------------------------------------------------------------------------------


    WORK IN PROGRESS....



    DEFENCE

    I received the claim xxxxxx from the Northampton County Court Business Centre on 18/01/18.

    Each and every allegation in the Claimants statement of case is denied unless specifically admitted in this Defence.

    It is admitted that the Defendant has had dealings with Lloyds Bank in the past including for provision of credit.

    However, the Claimants statement of case fails to give adequate information to enable me to identify the account on which this claim is based. The Claimant fails to state when the agreement was entered into or the type of account, only that the agreement is regulated.

    In any event the Defendant contends the alleged debt is statute barred by virtue of Section 5 of the Limitations Act 1980 in that no payment or acknowledgment has been made for over 6 years.

    The Claimants statement of case states that the account was assigned from Lloyds Banking Group to Arrow Global on 29/06/2017. The Defendant does not recall receiving notice of this assignment.

    It is denied that Lloyds Banking Group served any Default notice on the Defendant pursuant to s87 Consumer Credit Act 1974. The Claimant is required to prove that a compliant Default Notice was served upon the Defendant.

    On the 20/01/2018, in order to find out more information, the Defendant sent to the Claimant a request for inspection of documents mentioned in the claimant’s statement of case under Civil Procedure Rule 31.14. The Defendant requested the Claimant provide copies of the Agreement, Default Notice and Notice of Assignment.

    The Defendant has only provided a copy of a Notice of Assignment. This Notice is from the Claimant, no notice was received from the original Creditor Lloyds Bank. The Notice states that the account was opened in July 2007 and gives an account number of which the Defendant is unable to relate to any account she held in the past.

    On the 20/01/2018 I sent a formal request for a copy of the original agreement to Arrow Global pursuant to section 77/78 of the Consumer Credit Act 1974 along with the statutory £1 fee.

    The Claimant has failed to comply with s 77 / 78 (1) Consumer Credit Act 1974 and by virtue of s 77 (4) / s 78 (6) Consumer Credit Act 1974 cannot enforce the agreement.

    On xx/xx/xxxx the Defendant sent a Subject Access Request pursuant to the Data Protection Act 1998 to Lloyds Bank to try and find out where the Claimant's claim has arisen. The bank were unable to locate any details for me and despite providing full personal and historical information have not yet provided any details of accounts to enable me to assess my position regarding this claim.

    The Defendant is concerned that many unfair charges may have been added onto any debt that may have been owed as the amount being claimed is not recognised. Therefore it is imperative that the Claimant provides copies of transaction lists and details of the account to enable the Defendant to fully plead their case.

    The Defendant has asked the Claimant if they may agree to extend the time period allowed for filing of the defence pending receipt of documents (as allowed under CPR 15.5), but they have declined.

    Under Civil Procedure Rule 16.5 (4) Where the claim includes a money claim, a defendant shall be taken to require that any allegation relating to the amount of money claimed be proved unless he expressly admits the allegation. Therefore, it is expected that the Claimant be required to prove the allegation that the money is owed as claimed.

    The Defendant request the court orders the Claimants to provide the necessary documentation in order for me to fully plead my case else the Claim should stand struck out.

    In the event that the relevant documents are received from the Claimants I will then be in a position to amend my defence, and would ask that the Claimants bear the costs of the amendment.

    It is denied that the Claimant is entitled to the relief as claimed or at all.

    Statement of Truth
    The Defendant believes that the facts stated in this Defence are true.
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #32
      Thank you Amethyst, I believe that it is so large due to charges and account fees added. I do not recall the original amount of the overdraft but I have had no loans or credit cards from Lloyds. I do believe this could be an account number but cannot confirm as unfortunately I do not have any record of this.
      I agree, it does seem they do not know what this is for, also I noticed on the notice of assignment that the get in touch address is for cap quest and it says that they are managing the account?Does this mean that arrow global are not in fact debt collectors?

      Comment


      • #33
        Arrow Global purchased the debt ( probably at some daft amount like 10-20% of the value ) from Lloyds and then farmed it out to Capquest (DCA) to manage. Then as they got nowhere Arrow have taken it back so they can take it to court. Have a look through the defence draft I've started on and amend to suit then post it back up.

        Have you got any further with your SAR to Lloyds btw ?
        #staysafestayhome

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        Received a Court Claim? Read >>>>> First Steps

        Comment


        • #34
          Ah ok, is it not strange that none of this is on any of my credit reports?I have checked equifax, Experian and clear score?Nothing back from Lloyds yet, just a request a few weeks ago for me to provide a certified copy of passport. I am a bit concerned as I have been reading that overdrafts can’t be statue barred?Also can I put in the defence somewhere about the silver account fees as I believe that it was a collection of these and charges which initially helped put me into financial difficulty initially and then spiralled from there?Many thanks for the defence draft and your time. Don’t know what I would have done without your help!

          Comment


          • #35
            Yes overdrafts can be statute barred, but it depends when they are actually defaulted ..... and how much of an unfair relationship is caused by the bank not defaulting it and stopping additional charges before it suits them to ramp it up as much as possible before closing it. Without more info from Lloyds ( the SAR is important so if you can get that sorted it would help ) you can't really say much more on the defence - - when you get all the info then you can amend to a full on unfair relationship / charges/circle of debt/missold packaged account fees ( if applicable ) etc defence. You opened a new account in 2011 - so potentially this should have defaulted sometime in 2012 - which would scan why court action is bring brought now, just inside 6 years probably.... however if they only assigned the debt to Arrow in July I wonder if they didn't default it. Have you checked all of the credit files - call credit - experian - equifax to see if it appears ?
            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment


            • #36
              Ah I see!Yes thats why I was hoping it would be on my credit file so that I could see when it was defaulted. Dont think I have checked call credit, will do that now. Don't think there is any way I can hurry the SAR along is there?The last correspondence from them stated that they had received my £10 fee and certified ID and have started requesting information on my accounts. It says that the DPA requires to complete request within 40 days so will get the information to me no later than 12/03/18.

              Comment


              • #37
                Originally posted by Amethyst View Post
                £3.2k seems like a big amount for an overdraft. Does the account number on that notice of assignment mean anything to you - is it the old bank account number as far as you know ?
                From the letters they have sent, and that Notice of Assignment, the claimant don't seem to be aware what the debt actually is for. Normally if it were an overdraft they'd reply saying the CCA request doesn't apply.


                ----------------------------------------------------------------------------------


                WORK IN PROGRESS....



                DEFENCE

                I received the claim xxxxxx from the Northampton County Court Business Centre on 18/01/18.

                Each and every allegation in the Claimants statement of case is denied unless specifically admitted in this Defence.

                It is admitted that the Defendant has had dealings with Lloyds Bank in the past including for provision of credit.

                However, the Claimants statement of case fails to give adequate information to enable me to identify the account on which this claim is based. The Claimant fails to state when the agreement was entered into or the type of account, only that the agreement is regulated.

                In any event the Defendant contends the alleged debt is statute barred by virtue of Section 5 of the Limitations Act 1980 in that no payment or acknowledgment has been made for over 6 years.

                The Claimants statement of case states that the account was assigned from Lloyds Banking Group to Arrow Global on 29/06/2017. The Defendant does not recall receiving notice of this assignment.

                It is denied that Lloyds Banking Group served any Default notice on the Defendant pursuant to s87 Consumer Credit Act 1974. The Claimant is required to prove that a compliant Default Notice was served upon the Defendant.

                On the 20/01/2018, in order to find out more information, the Defendant sent to the Claimant a request for inspection of documents mentioned in the claimant’s statement of case under Civil Procedure Rule 31.14. The Defendant requested the Claimant provide copies of the Agreement, Default Notice and Notice of Assignment.

                The Defendant has only provided a copy of a Notice of Assignment. This Notice is from the Claimant, no notice was received from the original Creditor Lloyds Bank. The Notice states that the account was opened in July 2007 and gives an account number of which the Defendant is unable to relate to any account she held in the past.

                On the 20/01/2018 I sent a formal request for a copy of the original agreement to Arrow Global pursuant to section 77/78 of the Consumer Credit Act 1974 along with the statutory £1 fee.

                The Claimant has failed to comply with s 77 / 78 (1) Consumer Credit Act 1974 and by virtue of s 77 (4) / s 78 (6) Consumer Credit Act 1974 cannot enforce the agreement.

                On 20/01/2018 the Defendant sent a Subject Access Request pursuant to the Data Protection Act 1998 to Lloyds Bank to try and find out where the Claimant's claim has arisen. The bank were unable to locate any details for me and despite providing full personal and historical information have not yet provided any details of accounts to enable me to assess my position regarding this claim.

                The Defendant is concerned that many unfair charges may have been added onto any debt that may have been owed as the amount being claimed is not recognised. Therefore it is imperative that the Claimant provides copies of transaction lists and details of the account to enable the Defendant to fully plead their case.

                The Defendant has asked the Claimant if they may agree to extend the time period allowed for filing of the defence pending receipt of documents (as allowed under CPR 15.5), but they have declined.

                Under Civil Procedure Rule 16.5 (4) Where the claim includes a money claim, a defendant shall be taken to require that any allegation relating to the amount of money claimed be proved unless he expressly admits the allegation. Therefore, it is expected that the Claimant be required to prove the allegation that the money is owed as claimed.

                The Defendant request the court orders the Claimants to provide the necessary documentation in order for me to fully plead my case else the Claim should stand struck out.

                In the event that the relevant documents are received from the Claimants I will then be in a position to amend my defence, and would ask that the Claimants bear the costs of the amendment.

                It is denied that the Claimant is entitled to the relief as claimed or at all.

                Statement of Truth
                The Defendant believes that the facts stated in this Defence are true.
                I think that you have covered everything here and don't think I need to amend or add anything?Sorry I have never done this before so it is all a bit daunting!

                Comment


                • #38
                  So long as you have read and understand it, you're basically saying, yes there might have been a debt, but their claim is so vague I have no idea whether it's legitimate or not, and if it was the one I'm thinking of, I'm sure it wasn't anything like the amount they are asking for, so I need them to evidence it to the court.

                  There's no rushing the SAR, when it comes it comes, could be quite interesting when it does though.
                  #staysafestayhome

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  Received a Court Claim? Read >>>>> First Steps

                  Comment


                  • #39
                    Hahaha thanks for simplifying Thats great and yes that is what I would like to say thank you very much. So I will go ahead and submit now, do I need to number each point as per the defence example letter on the site?

                    Comment


                    • #40
                      Ok so just looking on call credit (noodle) and it has appeared!A bit annoyed that the default date is showing as 24/06/2014?☹️And it won’t allow me to look back further than last year on status history?

                      Comment


                      • #41
                        Just realised that it is probably only showing the history of when arrow global took it over?would it be possible for the default date to differ on Lloyds files?

                        Comment


                        • #42
                          3 years would likely be deemed as too long, fairness wise, to default an unused account.... and no Arrow took it over where that first red D is in Sept 17, the 24/6/14 date is (well should be ) the actual default date - the SAR should tell you more .... when it eventually shows up. It#ll depend a bit on the terms of the account, how much was going in and being paid out each month, how much the overdraft limit was, and so on. The SAR should show us all that.
                          #staysafestayhome

                          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                          Received a Court Claim? Read >>>>> First Steps

                          Comment


                          • #43
                            Ok thank you, so for now just log the defence and not worry until receiving the SAR?Sorry do I bullet point the defence with numbers?

                            Comment


                            • #44
                              Yes put the defence in for now.... and yes number the paragraphs

                              There's not a great deal more you can argue until you have the information from Lloyds, then you can look at expanding on the defence and potentially a counterclaim but we won't get ahead of ourselves there.
                              #staysafestayhome

                              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                              Received a Court Claim? Read >>>>> First Steps

                              Comment


                              • #45
                                Thank you so so much Amethyst. I have just attempted to log my defence but for some reason either my claim number or defence pack password are not working. Unable to get through top help desk so have emailed it over in an attachment in word format, however just had an automated reply saying -

                                Please note that attachments must be sent in a format supported by the software used by the specified court to which it is sent. These formats are listed on Her Majesty’s Courts and Tribunals Service website. Attachments sent to a specified court in a format not listed will be treated as not having been received by the court.

                                However unable to locate where this information is regarding formats on this website?

                                Comment

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                                SHORTCUTS


                                First Steps
                                Check dates
                                Income/Expenditure
                                Acknowledge Claim
                                CCA Request
                                CPR 31.14 Request
                                Subject Access Request Letter
                                Example Defence
                                Set Aside Application
                                Directions Questionnaire



                                If you received a court claim and would like some help and support dealing with it, please read the first steps and make a new thread in the forum with as much information as you can.





                                NOTE: If you receive a court claim note these dates in your calendar ...
                                Acknowledge Claim - within 14 days from Service

                                Defend Claim - within 28 days from Service (IF you acknowledged in time)

                                If you fail to Acknowledge the claim you may have a default judgment awarded against you, likewise, if you fail to enter your defence within 28 days from Service.




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