Address for Service notification

[Janwatts]

A debt recovery company acting on behalf of the mobile phone company Three claimed I owed their client £1250 for a mobile contract, I disputed this claim as I did not take out a mobile phone contract with them and was a victim of ID theft, this happened at address A, I have since moved to address B.


I have notified the mobile phone company of my new address for Service B, but Three are refusing to change my address on their records unless I can verify I am the client/account holder, I have written back and explained I am the respondent to a claim and not their client,

and as such cannot verify I am the account holder and then they ignore me.


My concern is getting a CCJ at address A and not knowing about it. I request advice on how I can notify Three in a way a Judge would accept I have given the true address for Service, in case I ever need to apply to set aside a CCJ based on the claimant knowingly issuing proceedings at the wrong address?

[PallasAthena]

Go to the Companies House website and do a company search. Find and update company information - GOV.UK (company-information.service.gov.uk)

Search for the actual name of the company that is being quoted to you as the creditor (the specific subsidiary). If documents you have been given include the Companies House Company Number check that the company you have found has the same number.

Once you are sure you have the right Three company it will show its "Registered office address". That is the address where by law the company must receive formal notices such as what you want to send. Write to them (by Royal Mail post). Address it to the Company Secretary (you don't need to use their name). State expressly that you are not a Three customer and you are notifying them as the potential defendant in court action that XYZ debt collectors are threatening on behalf of Three. Enclose a copy of the DCA's letter.

Send it by 'Signed For' post. Check when they have received and signed for it and download a copy of the confirmation (from the Royal Mail signed for tracking site). That should be sufficient evidence to prove in court that you have correctly served notice of your service address.

Not necessary for you to copy it to the DCA but it would do no harm to do so.

[JK2054]

you need to make sure you quote the DCA reference number that is on the DCA Paperwork so there can be no dispute three didnt know which case it applied to.

[Janwatts]

A debt recovery company acting on behalf of the mobile phone company Three claimed I owed their client £1250 for a mobile contract, I disputed this claim as I did not take out a mobile phone contract with them and was a victim of ID theft, this happened at address A, I have since moved to address B.


I have notified the mobile phone company of my new address for Service B, but Three are refusing to change my address on their records unless I can verify I am the client/account holder, I have written back and explained I am the respondent to a claim and not their client,

and as such cannot verify I am the account holder and then they ignore me.


My concern is getting a CCJ at address A and not knowing about it. I request advice on how I can notify Three in a way a Judge would accept I have given the true address for Service, in case I ever need to apply to set aside a CCJ based on the claimant knowingly issuing proceedings at the wrong address?

Many thanks for response's , that's exactly what I wanted.

[Janwatts]

Many thanks for response's , that's exactly what I wanted.