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NHS Advertising - Staff Benefits (Previously Internet Media Experts)

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  • NHS Advertising - Staff Benefits (Previously Internet Media Experts)

    I've seen several threads about this company called Staff Benefits or Internet Media Experts as they've also been known in the past. They're a pretty nasty company who prey on small businesses like mine.

    I was contacted by them about advertising on an NHS Trust intranet, I was the pressured into signing the agreement during the video call with this guy Lee sharing his screen. I had asked for 24 hrs to review it but he said no as the opportunity would go to someone else if I didn't sign the agreement there and then. He told me he just needed me to sign so he could pull that spot out and reserve it for me only, said I wouldn't have to pay anything until the following week. He then sends the signed contract over after the call with the Ts and Cs at the bottom (which I did not see on the call).

    I emailed and called less than 10 minutes after receiving the contract to say I no longer wished to go ahead, I then got the spiel about it being legally binding, don't get the same rights as consumers and so on. I asked them to show me a business similar to myself that had success and they told me to get in touch with their 'poster boy'. Lee wasn't able to provide me with another company name to speak to and that was the last I heard from him directly. I then had them call a few weeks later asking for payment and I explained I told lee I didn't want to go ahead and then I didn't hear again for another few weeks. This time, they had created artwork (despite me not paying anything to them). I replied to their email saying I have already cancelled and they respond to say it's legally binding and they're upholding their side of the bargain.

    I have since received 2 phone calls and an email from their credit team today regarding my 'account' with them but I have still not responded nor paid any money.

    I wondered if anyone has actually gone to court with them and how it all panned out?

    Thanks!
    Tags: None

  • #2
    i mean i don't have any experience but i can tell you that NHS's legal teams are dreadful and pretty much all paralegals, and if your unlucky you will end up dealing with an actual law firm, but even then all they really care about is billing hours for you

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