Hello all,
I handed back a lease car in March and was given a £390 bill for damages by the assessor that collected the car, which I disputed on the tablet thingy he had with him.
A few weeks later I received an invoice for £390 from VW Financial Services. I wrote a letter back saying that I agreed with £110 of the damage charges (pretty obvious accidental damage) but disputed £280.
I enclosed a cheque for £110 for the undisputed damages and in my letter I stated that the cheque was being offered as full and final settlement. I sent the letter first class on 15 April and the cheque was paid on 26 April.
On 11 May I received a template letter dated 9 May saying I owed £280. Is this enforceable now that they accepted my cheque as full and final settlement? The total timeframe between my initial letter and their second letter demanding a further £280 is 24 days. Between paying the cheque and the second letter it's 14 days.
I handed back a lease car in March and was given a £390 bill for damages by the assessor that collected the car, which I disputed on the tablet thingy he had with him.
A few weeks later I received an invoice for £390 from VW Financial Services. I wrote a letter back saying that I agreed with £110 of the damage charges (pretty obvious accidental damage) but disputed £280.
I enclosed a cheque for £110 for the undisputed damages and in my letter I stated that the cheque was being offered as full and final settlement. I sent the letter first class on 15 April and the cheque was paid on 26 April.
On 11 May I received a template letter dated 9 May saying I owed £280. Is this enforceable now that they accepted my cheque as full and final settlement? The total timeframe between my initial letter and their second letter demanding a further £280 is 24 days. Between paying the cheque and the second letter it's 14 days.
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