Car loan and missed the court hearing

[Wendydevon]

Hi. I couldn’t go to a court case last November about my car finance claim but received a letter from the court stating that n case was found and I no court fees should be added to the account. I was so pleased as I have only 7 months of payments left to pay on a 5 year car loan. I contacted Moneybarn and offerred to pay £500 a month for the next 6 months. They did not respond but in January I received a new court claim papers. The went through the whole thing again, filled in my witness statement and sent in all my evidence of how often I have tried to sort this mess out. This time Moneybarn responded to my witness statement with incorrect statements. I replied informing them of their error and included evidence. Unfortunately today I was planning to
go court even though it’s really scarybut was taken ill at work and missed it.

how do I find out what the result was?

can someone just turn up and take my car away?

I can’t afford to lose my car - it will end my
marriage and cause no end of trouble. I can afford to pay the last 6 months I just need a direct debit set up like I have been asking for the last year after it failed on a banking error.

don’t get me wrong I know I have mismanaged this myself and should have kept a closer eye on things but life is so busy I just set up DD and pay bills automatically. Why won’t this company just let me reinstate a payment plan?

help and advice needed please to
sort this once and for all

[echat11]

Hi Wendy

Welcome to LB

Try not to worry.

To find out what the Judgement is, ring the Court.

Once you've done that update the thread.

(If you've asked Moneybarn for help and they've been unhelpful, you could consider a formal complaint).