Hello,
I purchased a car on 6th october 2022 from a dealer. The car was returned to the dealer several times to rectify poor repairs at the time of purchase. the dealer refused to identify subsequent engines noises and refused to put anything in writing. I sent several letter to the dealer asking for details of warrenty. all ignored. the engine failed on 16th december and an independant report confirms the bodged coolant hose fitted prior to buying the car potentially caused the engines failure. no response from dealer.
So I believe he has breached the 2015 consumer rights act. which states a car should be in sound condition and that the dealer should not withhold or fail disclose details such as warranty details.
the car was purchased on finance.
What is reasonable to claim.
either return the car and claim the 4995. plus interest of finance.(I cant use it at all its dead) but I am still paying for it.
or for the full repair being a new engine plus fitting and loss of use.
Or can I leave this to the courts descretion. I have written to the dealer. he thinks im just going to forget it. so I am going to give him two more letters then submit a claim again him. just would like a better idear what would be reasonable to claim
Thank you
steveeasy
I purchased a car on 6th october 2022 from a dealer. The car was returned to the dealer several times to rectify poor repairs at the time of purchase. the dealer refused to identify subsequent engines noises and refused to put anything in writing. I sent several letter to the dealer asking for details of warrenty. all ignored. the engine failed on 16th december and an independant report confirms the bodged coolant hose fitted prior to buying the car potentially caused the engines failure. no response from dealer.
So I believe he has breached the 2015 consumer rights act. which states a car should be in sound condition and that the dealer should not withhold or fail disclose details such as warranty details.
the car was purchased on finance.
What is reasonable to claim.
either return the car and claim the 4995. plus interest of finance.(I cant use it at all its dead) but I am still paying for it.
or for the full repair being a new engine plus fitting and loss of use.
Or can I leave this to the courts descretion. I have written to the dealer. he thinks im just going to forget it. so I am going to give him two more letters then submit a claim again him. just would like a better idear what would be reasonable to claim
Thank you
steveeasy
Comment