money claim online next step after defence

[Aglon]

Hi.
I paid to driving school (but basically to the instructor) £775 for the week course. After just 3 hours the instructor was not happy with my voice, he said he can cancel anytime if he is not going to like my voice again. I didn't understand what was wrong, because I wasn't rude, or aggressive or hysterical. I paid so much money, but I knew their website says the course in non refundable, but this doesn't mean that instructor can talk to the client like that or can cancel just because he doesn't like your voice level (or what, I still can't understand). So in the end I really raised my voice to show him the difference how I look angry. Anyway. even though he said we gonna see how I will do next time, I decided to cancel the course, because the driving is stressful enough to be worried every minute that my voice might make him to cancel the course any time.
Of course they said they not gonna give me my money back, even half, even small amount.
I wrote Google review and even there they showed like everything is my fault, that this school and instructor have done nothing wrong. Everything was perfect from their side, but I have done everything wrong.
So I decided to go moneyclaim online.
Now I see (I didn't receive anything yet by post or by email) they choose a defence. And A bar was put in place for them. SO I see here on Forum that this means I can't do now anything - just have to wait for their letter, what will tell of course that everything is my fault and that this course was non refundable.
What can I do next. I am so confused and it's so unfair that some people can take almost £800 for 3 hours of work. I would never cancel the course if this person would not tell me - to the client who paid lot of money to him - that my course can be cancelled just because he doesn't like how I talk to him. It would be ok if I would tell him at least 1 rude word or something really bad...
So what can I do?
Thanks.

[islandgirl]

No idea what your "hm" meant when you said posts are not being answered (on another thread). People here are volunteers with busy lives. If you want "real life" advice on your terms you have to pay for it - go and see a solicitor. I have not responded to your post which I did read as I do not know what this means:

Now I see (I didn't receive anything yet by post or by email) they choose a defence. And A bar was put in place for them. SO I see here on Forum that this means I can't do now anything - just have to wait for their letter, what will tell of course that everything is my fault and that this course was non refundable."

I have used moneyclaimonline a few times to claim from others but donot know what the bar you mention is. Perhaps others will or can you explain?

[Aglon]

I received the answer (defence) from the driving school. I sent the claim to driving school and to the instructor but to the same address, because I wasn't sure how is right to do, and the service was provided by the school instructor (I thought). He claims that they all are self-employed and the instructor too, so school didn't take money from me, but just the instructor. It's just crazy, because I have no idea where he lives - I sent both claim to the schools address, but only the school's boos answered.
He describing me as a monster, who wrote bad reviews (I didn't write anything wrong there or rude - just the facts of the problem), who was aggressive and made him feel even harassed. It's just crazy how it sounds.
Can I find advice here or better even to stop my claim, cos these people will not give me my money back anyway?

[Aglon]

No idea what your "hm" meant when you said posts are not being answered (on another thread). People here are volunteers with busy lives. If you want "real life" advice on your terms you have to pay for it - go and see a solicitor. I have not responded to your post which I did read as I do not know what this means:

Now I see (I didn't receive anything yet by post or by email) they choose a defence. And A bar was put in place for them. SO I see here on Forum that this means I can't do now anything - just have to wait for their letter, what will tell of course that everything is my fault and that this course was non refundable."

I have used moneyclaimonline a few times to claim from others but donot know what the bar you mention is. Perhaps others will or can you explain?

I looked on the date of other post - and now I hope he will get the response after my hm. I do lot of free stuff too - like photosessions and never thought I need to show this as a heroism. Ok then, you don't know what is bar. I've got it. thanks

[islandgirl]

You will have signed something when you booked the course. What did the terms say about cancellation? What company did you sign it with?
I have to say, if you had that kind of attitude to those trying to help you when you were at the driving school perhaps you did upset a few people. Whether that entitles them to keep your money is a question for the court.

[EXC]

Ok then, you don't know what is bar. I've got it. thanks

A bar is a pause on proceedings that a court can put in place of its own motion, and could be for any number of reasons. From what I understand from your posts (which aren't very clear) it looks like you might have filed the claim against the wrong party which could be the reason. Have you asked the court?

[Aglon]

You will have signed something when you booked the course. What did the terms say about cancellation? What company did you sign it with?
I have to say, if you had that kind of attitude to those trying to help you when you were at the driving school perhaps you did upset a few people. Whether that entitles them to keep your money is a question for the court.

Was no contract, just agreements by mobile phone, which is on this website. And then everything was through whatsapp or email. I couldn't find all email history though.
But what attitude and what help are you saying? I didn't write the whole problematic moment, just some facts. You wasn't there - how you can say about the attitude. I am sure there was no reason from the instructor side to threaten me with the cancellation in first place.

I am very polite and quiet person. And I know that it's a question for the court, I just thought I will get some advice here. But for now I just see something about my attitude. Ok then. will try to get help somewhere else.

[Aglon]

A bar is a pause on proceedings that a court can put in place of its own motion, and could be for any number of reasons. From what I understand from your posts (which aren't very clear) it looks like you might have filed the claim against the wrong party which could be the reason. Have you asked the court?

Should I go to the court or I can ask online? It's all new for me and very confusing, because they know that these claims make people with no law degree - so they could explain more in their letters. Thanks.

[EXC]

You issued the claim at Money Claim Online right? Unless the claim has been subsequently transferred to an actual County Court somewhere, all you can do is call MCOL. They're not the most helpful institution so just be polite but firm in asking for the information you need. Asking why a bar has been put in place isn't an unreasonable question, in my view.

[Aglon]

You issued the claim at Money Claim Online right? Unless the claim has been subsequently transferred to an actual County Court somewhere, all you can do is call MCOL. They're not the most helpful institution so just be polite but firm in asking for the information you need. Asking why a bar has been put in place isn't an unreasonable question, in my view.

they want me to fill DQ before 29/04 and to bring it to the bristol court already...I don't know what is going on. I suppose they took the school side or what. Anyway, I see that I have to find someone for help...thanks, maybe will try to call to this online service.

[ostell]

So you issued a MCOL, they entered a defence, you now have to fill in a DQ and tell them were you want the court hearing. Nothing out of the ordinary, normal sequence of events. The court have not taken sides, there has not been a hearing yet.

Probably a bar in place because a defence has been submitted and there can be no claim for a default.

[Aglon]

So you issued a MCOL, they entered a defence, you now have to fill in a DQ and tell them were you want the court hearing. Nothing out of the ordinary, normal sequence of events. The court have not taken sides, there has not been a hearing yet.

Probably a bar in place because a defence has been submitted and there can be no claim for a default.

the thing is that the school says they didn't take the money from me, and the second defendant - instructor - didn't answer anything...or I don't know how it works if you claim to both defendants in the same claim...anyway, this online stuff is not working as I expected...So now I will agree to mediation, but should be the school boss and the instructor on it - or again will talk just the boss who says he didn't take the money, what is true cos the payment was to instructor (I suppose)....it's confusing how it works...but I don't hope to anything good already, because anyone who will read the letter from the boss is going to think that I am idiot and crazy monster )). lol I hate English service and laws what protect anybody but the client...

[Aglon]

ok, I discontinued the claim for driving school - cos it was wrong not because they didn't take the money - but because I had to fill the claim to the bosses' name - I just read that, but I wrote just the schools' name. But I left the second defendant - the instructor. I suppose they gonna play the case like he didn't get anything, because I sent this claim for both - school and him to the official school address. So now I am not sure - should I send DQ anyway - this instructor didn't answered anything - just the school. So I should wait for his response or ask by email this boss if he gave the claim copy to him?

[ostell]

So you paid the money to the instructor as agent of the driving school. How did you pay, cash, cheque, debit card etc.

But you can claim against the company, you don't need the name of the owner.

You are creating problems for yourself by not investigating the processes involved in MCOL and acting appropriately

You haven't yet told us your Particulars of Claim you entered nor their Defence

[Aglon]

So you paid the money to the instructor as agent of the driving school. How did you pay, cash, cheque, debit card etc.

But you can claim against the company, you don't need the name of the owner.

You are creating problems for yourself by not investigating the processes involved in MCOL and acting appropriately

You haven't yet told us your Particulars of Claim you entered nor their Defence

I am not sure what problems I can create for myself. And I am not sure what are you saying in the last sentence.
I paid by online banking.