I had mobile account with O2 and to cut a long story short back in 2012 I had a dispute with them over a charge on the account.
After sometime and without any notice O2 sent the account to Capquest were I promptly wrote to them informing them that the account was in dispute and that I required the evidence that they legally owned the debt if there was one.
I moved house but left a forwarding address for any mail etc and I heard no more. I have just checked my credit file and to my surprise/horror there was a ccj sitting there from 2017.
I was not contacted, nothing, and if I had I would certainly not of ignored it.
I have been in touch with the court and now need to get this moving and set aside. I am also prepared to settle, just to clear.
I know that I need to email Capquest and request their consent but that's were I am stuck on what I need to say to get this moving?
TIA
Comment