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Unexpected CCJ - TM Legal Services

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  • Unexpected CCJ - TM Legal Services

    Received a claim? Yes/No: Yes
    Issue Date: 10th October
    Have you Acknowledged the Claim?: Yes
    Total Amount Claimed : £500
    Claimant’s Name: Asset Collections & Investigations
    Solicitors Firm: TM Legal Services Limited
    Original Creditor: LendingStream
    Original Debt: Payday loan
    Particulars of Claim: The Claimant claims this amount in respect of an unpaid loan, regulated by The Consumer Credit Act 1974. The loan was funded by GAIN Credit LLC trading as Lending Stream. The Defendant has failed to make payments in accordance with the terms of the credit agreement. The credit agreement was assigned to the Claimant, upon which a Notice of Assignment was sent to the Defendant. The Defendant has either failed to respond to the Claimant or has failed to maintain regular payments. The Claimant issued a Letter of Claim, providing the Defendant with a further opportunity to arrange repayment of the outstanding balance, to no avail. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from 03/04/2018 to 12/09/2018 on £xxx and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxx.
    Is the debt Statute Barred (have you had any contact with the creditor or claimant over the last 6 years?): Don’t think so?
    List any letters you have sent (eg: CCA/ CPR ): None thus far.
    Any Other Information or Background Details:

    A brief background on this, in early 2017 i moved across the country and had a substantial amount of payday loan debt. In previous employment i was on a zero hours contract so often my hours/pay were reduced and i frequently padded this out with payday loans which eventually had me seriously trapped in a debt spiral. I discovered the fantastic debtcamel website and followed the procedure to get all these outstanding loans sorted out. Once it was all said and done, every loan i complained to the ombudsman about was ruled in my favour due to irresponsible lending and i breathed a massive sigh of relief thinking it was all taken care of.

    Cut to this month and i received a CCJ for an outstanding lendingstream debt. Checking back on the e-mail address used to send the complaints it appears i did make a complaint against them but never followed it up with the ombudsman, i think because i was trying to get too many done at once it just slipped through the cracks and i remained blissfully unaware until now.

    As i have moved address and i still have family living at the old address this post gets forwarded to me, but sometimes not until a month or so later… So thus far i’ve received 3 letters about this case.

    1st:Claim form with issue date 13th September 2018
    2nd: Judgement for Claimaint (in default) dated 10th October 2018
    3rd: Letter stating that the claim sent on the 13th was not properly posted to me and that any county court judgements have been automatically removed without needing further action. The letter then advises that i will shortly receive a claim pack which will fully explain what to do next.

    I received these letters in the last month, all within a week and due to the final letter basically saying “ignore anything we sent previously” i did just that which was clearly a mistake. I didn’t really know what to make of them initially and wasn’t even sure they were legitimate until i signed up to the moneyclaim website and validated it’s all very real.

    I e-mailed CCBCInsight for an update on this and was advised the following:

    “Good morning

    Thank you for your letter.

    The claim form was printed and posted out on 18-Oct-2018 and you were given until 6-Nov-2018 to respond. Unfortunately, as you didn’t update us or the claimant with your new address the claim form and further letter was sent to your old address, as no response was received in time the claimant entered Judgment against you on 19-Nov-2018. The Judgment (CCJ) was deemed served at the last known address the claimant had for you.
    If you think that a Judgment has been entered against you incorrectly and you would like to remove it you can apply to set the Judgment aside using the N244 Application Notice.
    There is a £255.00 court fee to process the application payable by cheque or postal order to HMCTS.
    Please see the application payment details below.”
    So now i’m at the point of being completely lost and unsure what steps to take next. I’ve discovered this great forum and looked through some of the posts/guides but i’m a bit bewildered by it all and not sure where to start. The thought of having a CCJ registered against me when i may want a mortgage in a couple of years is rather depressing, especially as i thought this was all already behind me.

    Absolutely any help/guidance on my situation would be hugely appreciated, i want to do everything in my power to get this taken care of as soon as i can.
    Tags: None

  • #2
    This letter sounds really interesting
    3rd: Letter stating that the claim sent on the 13th was not properly posted to me and that any county court judgements have been automatically removed without needing further action. The letter then advises that i will shortly receive a claim pack which will fully explain what to do next.
    Any chance you could do a picture of that letter and send it to me or redact it and post it on here.
    It could assist in other cases as it is something that has been happening an awful lot and I was suspecting the court has been saving money on postage by just not posting out the claims .. lol.

    You didn't receive the 3rd letter until after the claim had been reissued I believe? so there was no way you could have known to update the court with your address.

    So yes, unfortunately you are going to need to either pay the judgment in full by the 16th December ( so the CCJ isn't on the register for 6 years - the CCJ isn't registered if you pay within 28 days of the Judgment ) or apply to set aside the Judgment and go on to defend the case. This, without consent, will cost a court fee of £255 and there isn't any guarantee you'd get it back.
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Meant to say - well done on getting all the other PDL's dealt with through using Debt Camel 's guidance Pretty good just to have the one remaining - and nothing to stop you carrying on with that complaint now and potentially getting it refunded to offset against settling the judgment ? Depends when you made the complaint ( under 6 months ago?) if you'd have to start over or can just go to the FOS now with it.
      #staysafestayhome

      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

      Received a Court Claim? Read >>>>> First Steps

      Comment


      • #4
        Thank you so much for the prompt response and advice amethyst, it's helped my anxiety a bit.

        This letter sounds really interesting
        3rd: Letter stating that the claim sent on the 13th was not properly posted to me and that any county court judgements have been automatically removed without needing further action. The letter then advises that i will shortly receive a claim pack which will fully explain what to do next.

        Any chance you could do a picture of that letter and send it to me or redact it and post it on here.
        It could assist in other cases as it is something that has been happening an awful lot and I was suspecting the court has been saving money on postage by just not posting out the claims .. lol.
        No problem, I'll send you a PM shortly with all 3 letters i received, hopefully they may be of use to someone else along the line.

        You didn't receive the 3rd letter until after the claim had been reissued I believe? so there was no way you could have known to update the court with your address.
        Correct, the letters were all forwarded to me within the space of a week so there was a lot of confusion my end. Short of those letters being forwarded to my new address much earlier there's absolutely nothing i could have done to affect this case, which is absolutely insane to me.

        So yes, unfortunately you are going to need to either pay the judgment in full by the 16th December ( so the CCJ isn't on the register for 6 years - the CCJ isn't registered if you pay within 28 days of the Judgment ) or apply to set aside the Judgment and go on to defend the case. This, without consent, will cost a court fee of £255 and there isn't any guarantee you'd get it back.
        So i suppose this is where i need to make the decision. I'm guessing i have no other choice but to pay the full fee outright before the 16th if i want to ensure the CCJ doesn't end up on the register? It wouldn't be possible for me to do this unless i could spread the cost out but i'm guessing that won't be an option.... So i've no idea where that leaves me if so.

        Meant to say - well done on getting all the other PDL's dealt with through using Debt Camel 's guidance Pretty good just to have the one remaining - and nothing to stop you carrying on with that complaint now and potentially getting it refunded to offset against settling the judgment ? Depends when you made the complaint ( under 6 months ago?) if you'd have to start over or can just go to the FOS now with it.
        Absolutely, i made the initial complaint 2 years ago now so i assume i'd have to start the process over again and e-mail lendingstream detailing the complaint. Would it be wise to get the ball rolling with this right or away or wait until I've gotten the CCJ taken care of?

        Many thanks for all your help so far.

        Comment


        • #5
          Are you sure you have to pay the fees, you may be able to claim full or part exemption see https://www.gov.uk/government/public...-tribunal-fees for details.
          Last edited by ploddertom; 4th December 2018, 14:40:PM.

          Comment


          • #6
            Unfortunately the decision will be between applying to set aside v paying the judgment in full.

            Thanks for sending over the letter - I suspect there may have been a few 'technical' failures lately as I've had a number of cases where the claim form was issued to the correct address but never received. I'll ask people to enquire with the court where this may apply.

            Set aside based on the wrong address;

            When did you move house ? ( and was that after or before you made the complaint to Lending Stream ? ( ie. did lending stream know you had moved before assigning the debt to Asset in April 2018 )
            Is your credit file up to date with new address ( pre October 2018 ) ?
            Are you on the electoral roll at the new address ? ( pre October 2018 ) ?

            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment


            • #7
              Originally posted by JJ4432 View Post
              i made the initial complaint 2 years ago now so i assume i'd have to start the process over again and e-mail lendingstream detailing the complaint. Would it be wise to get the ball rolling with this right or away or wait until I've gotten the CCJ taken care of?
              .
              Unfortunately you usually won't be able to restart this complaint as it is more than 6 months since LS sent you a final response. After that time the Ombudsman will not be able to look at it (unless there is a really exceptional reason such as you being very seriously ill). And LS will not let you restart the complaint process with them.

              BUT there is a small chance here that LS screwed up. For quite a while they were sending responses to complaints without telling people they had the right to take the case to FOS. Have a look at what you were sent. If there is no mention of your right to go to FOS then you should send that complaint to FOS immediately and explain why you didn't send it before - because it didn't say that you could. Do this now if you can, regardless of the CCJ set aside.

              PS glad the other refund cases went well!



              Comment


              • #8
                Originally posted by Amethyst View Post
                Set aside based on the wrong address;

                When did you move house ? ( and was that after or before you made the complaint to Lending Stream ? ( ie. did lending stream know you had moved before assigning the debt to Asset in April 2018 )
                Is your credit file up to date with new address ( pre October 2018 ) ?
                Are you on the electoral roll at the new address ? ( pre October 2018 ) ?
                I moved in Feb 2017 which was pretty much when i started the complaints process with all the payday companies, but in my complaint to lendingstream i don't specifically state that i'd moved home. My credit file has been upto date with my latest address since the start of 2018 but digging deeper it appears the electoral roll still shows my old address, even though i've registered to vote at my new address.

                Comment


                • #9
                  Did you make the complaint to LS from your new address ? ( I mean did you give LS your new address to reply to, or just do it from your old address and get replies fwd'd )
                  #staysafestayhome

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  Received a Court Claim? Read >>>>> First Steps

                  Comment


                  • #10
                    Unfortunately you usually won't be able to restart this complaint as it is more than 6 months since LS sent you a final response. After that time the Ombudsman will not be able to look at it (unless there is a really exceptional reason such as you being very seriously ill). And LS will not let you restart the complaint process with them.

                    BUT there is a small chance here that LS screwed up. For quite a while they were sending responses to complaints without telling people they had the right to take the case to FOS. Have a look at what you were sent. If there is no mention of your right to go to FOS then you should send that complaint to FOS immediately and explain why you didn't send it before - because it didn't say that you could. Do this now if you can, regardless of the CCJ set aside.

                    PS glad the other refund cases went well!
                    That's a real shame i can't start the complaints process again, looking back it appears they did tag on the contact ombudsman disclaimer on the final e-mail they sent to me after responding initially to my complaint. I obviously missed this or was confused and assumed i'd already sent my complaint to the ombudsman at the time.

                    Did you make the complaint to LS from your new address ? ( I mean did you give LS your new address to reply to, or just do it from your old address and get replies fwd'd )
                    I made all of the complaints via e-mail and all further exchanges were dealt with via e-mail also. The strangest thing to me is that the company who picked up my debt from Lendingstream didn't post me anything further to inform me about the debt, or atleast it wasn't made aware to me until now.

                    Comment


                    • #11
                      So I managed to just about get the money together for paying this off completely. Is there any proper protocol to follow for doing so or do I just go on the moneyclaims site and pay up that way? I want to effectively make sure this "goes away" and I don't have a CCJ registered.

                      Comment


                      • #12
                        You'll need to contact the judgment holder ( should be details of who to pay on the judgment) directly to make the payment ( by a method that leaves you with evidence of the payment like debit card) and ensure they give you a receipt/ confirmation of the payment in writing ( email a letter on headed paper ) and tell them to ensure they inform the court that the judgment has been paid in full.

                        You can ask for a certificate of cancellation from the court too https://assets.publishing.service.go...6/n443-eng.pdf
                        #staysafestayhome

                        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                        Received a Court Claim? Read >>>>> First Steps

                        Comment

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