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Court Claim after University failed to deliver

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  • Court Claim after University failed to deliver

    Hi All,

    I’m new to this forum and have been looking at a few posts of interest. I have recently received a court claim demanding £1400 to settle my tuition fees from my University.

    To add more context to my case: I am a PHD student and the relationship with my supervisors broke down beyond repair. I have complained to the Director of studies citing bullying and unreasonable demands from my supervisors and there was no response. The treatment received from the supervisors have left me needing medical intervention resulting in me pulling out of my studies.
    I have been paying for my tuition fees by instalments until the point when I felt that I wasn’t getting any value for my money. I reached this decision after having spent 12 months with 1 supervisor instead of the allocated 2 supervisors due to the other one having taken a career break. I was left with a supervisor who lacked subject knowledge in the area of my studies.

    I would like to defend this claim on the basis that:
    1. The service received from the University breached the terms of the contract.
    2. The University failed in its duty of care.

    I have also been paying for my tuition fees using my Credit Card. Is it possible to make a charge back claim based Section 75 of the Consumer Credit Act 1974 from the Credit card provider and use this as part of my defence to this claim?

    Ideally, I would have wanted the University to recall the Court claim until the complaint has been dealt with but I am wondering if my requests might fall on to deaf ears.

    I would greatly appreciate if someone can help me prepare a solid defence as I cannot continue to pay for services that have fallen short.

    Many thanks

    Dudley
    Tags: None

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