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RLP data sharing concerns.

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  • RLP data sharing concerns.

    Hello everyone,

    If at all possible I would like to receive some advice. I was caught shoplifting yesterday. It was opportunity and stress over not having enough funds to buy Christmas presents for all my loved ones. Regardless, that is no excuse, trust me, my self-loathing has reached new hights.
    I went into H&M as I needed to buy something, and noticed that 2 clothing items that would have been a nice gift for my friend didn't have the alarm tags on and stupidly decided to put them in the bag where the item I had already paid for was. Not getting caught when exiting the store must have made me feel invincible and driven me mad, because I then went on to shoplift from M&S, again, for same reason, no alarm tags. Finally I went into Boots and was stopped by a security officer when I was leaving the store with all the items. They took me into a room at the back of the store, where they had 2 monitors with CCTV footage. The security officer that stopped me, the head of security or LP manager (he was in plain clothes) and a female sales assistant were all in the room. At that point I was already seeing my life in ruins, so I did not lie, I was more than apologetic and forthcoming. I offered to pay for the items, they refused. I asked them if they would call the police. They asked me why I didn't want the police involved, and I told them because I am employed and did not want to lose my job. I emptied my bags, they realized I have things from other shops as well. The LP person went out with the items from Boots and rang them up at the till, it came up to 223 pounds (!!!). I just want to mention that all of the people in that room were more than kind, polite and nice. While clearly disapproving of my actions, they did not abuse their positions in any way. Other than saying that if I didn't have an ID they could call the police, they did not intimidate me in any way. I only had a student ID and a payslip to provide for details. They took my name, address, phone number and NI number.
    They did not call the police.
    All of this happened in Westfield, so they called the head of security of the mall as well. He gave me a 2 year ban. The LP manager also gave me a letter of exclusion from Boots. He said it's for one year. Both of them took my pictures. The Westfield security officer said they use face recognition software so it was best if I truly stayed away.
    They told me they would be returning the items to the other stores as well. They let me keep the item I paid for.
    The LP manager gave me the civil recovery notice and told me to expect the fine to be double the value of the items and that there would be consequences if I did not pay.

    I regret my actions, I think I was stupid and iresponsible and could have done irreparable damage to my life and career. I am not looking for sympathy. I made a mistake and there are no excuses for it.

    I am very concerned how this may affect me long term. How likely is it for Boots to involve the police if RLP informs them I ignored their letters? Even though the amount they would be asking for far exceeds the loss I would have caused them (the good were recovered and were all in perfect condition) would it be better just to pay so that I don't increase my chances of having to go to court and having this incident go on record?
    What does RLP do with my information? Is there any way I could stop them from sharing this incident/my information with third parties (excluding the police). I read about Ciresco and saw that they have an "integrity check" service. Would they pass on my information to Ciresco to store in their database. Is that legal? Is there a way I can stop that?
    What happens to the picture Boots and Westfield have of me? How is that being used or circulated?
    I would just like to put this awful event behind me. The thought of having to worry that this will affect my future employment applications or any sort of background check for many years to come is distressing me to the point where I can't focus or think about anything else.
    Does anyone have experience with a Westfield ban? I only ask because I sometimes go to the cinema with my friends there and they would find it suspicious if I suddenly refused to go. I don't want to risk anything, and I will stay away, I just want to know how likely am I to get flagged by their cameras in 6 months, or a year?

    Many thanks in advance for any advice you might have for me!
    Tags: None

  • #2
    Re: RLP data sharing concerns.

    Not paying RLP will have no affect on whether the police are involved in the shoplifting offence. The police weren't involved and you haven't been charged so that should be the end of that and nothing will show in any background checking in the future. Not sure what consequences he thinks there are if you don't pay the RLP speculative invoice either - they haven't tried court since 2010 when they lost dismally. Have a read of some other threads and posts to see what to expect letter / call wise. If they do call you just say you will only communicate in writing. I know Boots use RLP, not sure about Westfield tho... so see if it comes from just Boots ( as clients of RLP )

    If you are concerened about what data Westfield have on you you could send them a Subject Access Request ( http://legalbeagles.info/library/gui...ccess-request/ )

    Westfield U.K.
    6th Floor MidCity Place
    71 High Holborn, London
    WC1V 6EA
    ATTN: Head of Data Protection

    Now I thought Ciresco rubbish had been squashed a long time ago.... maybe someone else [MENTION=39710]des8[/MENTION]? will know what's gone on with that...
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Re: RLP data sharing concerns.

      Hi and welcome

      As Amethyst says RLP can be ignored.
      You can preview their scary letters here http://legalbeagles.info/forums/show...=scary+letters
      As their goods were recovered in a saleable condition, there should not be an increase in their demands beyond normal, as other costs will remain the same.
      If their demands are excessively increased, it just demonstrates how unjust are those demands.
      And I can't imagine Boots going it alone.

      No employment integrity checks by any company will show this incident,
      I also wonder if it is "facial recognition" software or "facial detection" software that has been installed? or both?
      Last edited by des8; 13th December 2017, 19:44:PM.

      Comment


      • #4
        Re: RLP data sharing concerns.

        I've been watching too much 'Person of Interest' I think I just took that as read lol ..... on 'Click' on BBC the other day he was doing a thing on Facial Recognition cameras and software starting to be used in CCTV in china... so I'm guessing Boots in Westfield don't yet have it just yet ? who knows what goes on. Seems unlikely though, and hopefully if there is FR tech it's focusing on slightly more important targets than the odd shoplifter.
        #staysafestayhome

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        Received a Court Claim? Read >>>>> First Steps

        Comment


        • #5
          Re: RLP data sharing concerns.

          Thank you for your promt replies. I will report back once I start receiving the RLP letters.
          Given that they haven taken anyone to court in a while, I wonder if they might decide to make an example out of anyone. Hopefully not :/.

          Comment


          • #6
            Re: RLP data sharing concerns.

            The little Oxford case cost them an estimated £20,000 trying to make an example of someone. Here's a link for you to read for yourself. I think it would discourage them from trying again.

            Comment


            • #7
              Re: RLP data sharing concerns.

              I have received the first RLP letter today. I included a picture of the FAQ's printed on the back of the letters and highlighted the text concerning them sharing data with prospective employers.

              It says in the letter that I caused loss to Boots, and while I did something wrong, the goods were recovered by their team in pristine condition. Are they refering to losses caused by having to employ a security team?

              Any advice? To ignore? Or just pay and get it over with?
              Attached Files

              Comment


              • #8
                Re: RLP data sharing concerns.

                ignore ... they can't share your data with anyone without your consent (another scare tactic) xx
                Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                It doesn't matter where your journey begins, so long as you begin it...

                recte agens confido

                ~~~~~

                Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                But please include a link to your thread so I know who you are.

                Specialist advice can be sought via our sister site JustBeagle

                Comment


                • #9
                  Re: RLP data sharing concerns.

                  Paying wouldn't affect their sharing the data with employers btw ( if they do - who knows - possibly with employers who use RLP services ( like Tesco, Boots, TK Maxx etc ) - but I haven't heard anyone report back that an employer has turned them down because of checks with RLP's database, so I think it is just a scare tactic.

                  You could complain to the ICO about their stating they will share your data without your consent though. Also could request copies of all information they hold about you. Personally I'd wait till they tire of sending you letters ( in 5/6 letters time )

                  Have a read of the Oxford judgment re Boots.... https://legalbeagles.info/SHARON/ApprovedJudgment.pdf
                  Discussion http://legalbeagles.info/forums/show...the-lies/page4
                  ( just realised you've probably already read it, but doesn't hurt to remind yourself when having a wobble ) xxxxx
                  #staysafestayhome

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  Received a Court Claim? Read >>>>> First Steps

                  Comment


                  • #10
                    Re: RLP data sharing concerns.

                    They tried to claim their time in the Oxford case but the judge ruled that they were doing what they were being paid to do so there was no loss.

                    Comment


                    • #11
                      Hello everyone.

                      I have just received a text message from BPO asking that I contact them by phone quoting a certain reference number. I googled them and they are a collections company.

                      What should I do in this case? I am guessing this is all related to the incident in this thread, as I have been above board since them (extreme distress will set you on the right path!).

                      Are BPO different than the RLP letters I got previously? Should I contact them? Or keep ignoring?

                      Many thanks!

                      Comment


                      • #12
                        I would ignore them.
                        Why should you call back any DCA at anytime, especially if they are probably working for RLP?
                        I always reckon firms of that ilk should write to their target, and I would never speak with them. I like a paper trail!

                        If RLP have set the DCAs on you they are getting towards the end of their attempts to part you from your money

                        Comment


                        • #13
                          Thank you for your answer. I moved to a different place about a year ago, they wouldn't know where to contact me via traditional post.

                          My previous landlord hasn't called me about any letters/debt collectors showing up. I hope this ends now.

                          Comment

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